Problem with upgrading of new license files for ver.17

  • Hi Klaus!
    I downloaded a new version of krpano (1.17 pre) and when i started upgrading a license file, i faced with one problem.
    System returns me a message, that it's impossible to upgrade my license files. It's because my license files were bought
    with different emails. Both of license files need to be attached to the same email address.
    It's old krpano tools - http://take.ms/WKuEs
    It's a site: http://take.ms/RnTuj
    http://take.ms/9sl6z
    I need to connect my license files to one email and get a new license files. And there is now way to do it by online system.

    Thank you

  • Hi,

    just contact me by mail!

    See here:
    https://krpano.com/buy/upgrade/#updatecheck

    Quote

    Please Note - the automatic update system works only when the same email address was used for ordering the licenses!
    When different email addresses were used, please write a short email and attach all
    available information about your old orders (order-numbers, invoices, licenses, ...).


    Best regards,
    Klaus

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