Hi!
There is a case of need to test the virtual tour in IE8 and IE9. The virtual tour is done using a standard KRpanoTools droplet MAKE VTOUR (MULTIRES) droplet.bat
If Adobe Flash Player is not installed on а computer, no error messages are displayed. No messages, no links to install Adobe Flash Player. The users sees a white screen only.
How to fix this problem?
Can anybody share the correct JS code?
IE8 and IE9 without Adobe Flash
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Hi,
please show a link?
Are you using an up-to-date krpano version?
Normally this is working correctly of course (just tested again).Best regards,
Klaus -
I tried to collect more statistics. I asked my friends to do the test this code and they got the correct error message
But my client saw a white screen. He did not test for correct error message with IE8, only IE9. And he did own patch in the html file for IE9.
http://microsites.audi.ru/promo/mias2014/tour/tour.html
Maybe it will help you understand.Thank you for your attention to my problem.
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Hi,
it seems the problem is just this part in the customized html file from your client:
Codecolor: #FFFFFF; /*background-color:#000000;*/
White text on white background!The default background color is white and the CSS code for the black background color was commented-out.
Try selecting the text with the mouse and it will become visible
Best regards,
Klaus -
Oops... Sometimes the most obvious things become invisible
Thank you very much!
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