Hello all,
I have the following Virtual tour: Link
The client is happy with the pano but he has complained that sometimes he gets an error. He has sent the following screen shot:
It is not the first time I have this problem. Some people has suggested me that this is because of the server rather than Krpano. And to be honest, I really think it is the server.
The reason of this post is that I am going to call to the server company to complain, and because I'm 100% sure they are going to blame Krpano, I would like to give them a clear explanation of why is this happening.
Does anyone else has experienced this problem?
Why exactly that tile is not loading?
Is there a way to avoid this problem?
Thank you very much!!!
Cheers!