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Monday, October 5th 2020, 5:11pm

Author: insideplaces

iOS 14 Gyro is wobbly

Hello, Klaus. Thanks for the input. The issue persists in iOS 14.0.1 I will edit my XML as you recommended and wait for the new Krpano version. Have a great week!

Thursday, September 24th 2020, 3:48pm

Author: insideplaces

iOS 14 Gyro is wobbly

Hello, guys! After I updated my iPhone to iOS 14, I noticed this: When I stand still in VR mode, or Gyro mode, the screen becomes wobbly. This is even worse when I hover the cursor over a hotspot.

Tuesday, September 8th 2020, 6:00pm

Author: insideplaces

All thumb.jpg files missing on Amazon S3

Same thing is happening here. Source code 1 2 3 ERROR: plugin[skin_thumb_2] - loading of 'https://d1adpc9waiwn2e.cloudfront.net/willian-machado/panos...les/c4ca4238a0b923820dcc509a6f75849b1598706406500/thumb.jpg' failed! ERROR: plugin[skin_thumb_1] - loading of 'https://d1adpc9waiwn2e.cloudfront.net/willian-machado/panos...les/c4ca4238a0b923820dcc509a6f75849b1599574213177/thumb.jpg' failed! ERROR: plugin[skin_thumb_0] - loading of 'https://d1adpc9waiwn2e.cloudfront.net/willian-machado/panos...le...

Tuesday, February 11th 2020, 11:26pm

Author: insideplaces

Issues in VR after update

Hello after the upgrade, i'm experiencing some unexpected behavior in Android devices. When accessing a tour, the screen loads with the a huge Enter VR button in the middle of screen, when clicked, loads the VR view but with one side of the screen totally black. I'm following the demotour-apartment example. Here's some of the screenshots: Source code 1 https://imgur.com/a/7aulLcE Source code 1 https://imgur.com/a/suZegVo I thought it might be the device database, but demotour-apartment works per...

Tuesday, February 4th 2020, 6:49pm

Author: insideplaces

krpano 1.20

Hello @klaus.krpano thanks for clarifying it! Makes sense that fix! I inverted directly in xml at tiledimagewidth="xxxx" and it worked.

Tuesday, February 4th 2020, 5:53pm

Author: insideplaces

krpano 1.20

Quoted from "Tuur" @insideplaces Look up 2 posts https://krpano.com/forum/wbb/index.php?p…80867#post80867 Hope it helps Tuur Hello Tuur, thanks for responding. I'll check this out!

Tuesday, February 4th 2020, 5:01pm

Author: insideplaces

Problem image tiling after version upgrade

Hello, I just upgraded krpano version to 1.20.3 but now I am having an issue during image tiling. I'm using the command krpanotools makepano -config=multires.config being my config file: Source code 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 panotype=autodetect stereosupport=true makescenes=false frames=false converttocube=true converttocubelimit=360x120 converttocubeformat=jpg multires=true levels=auto tilepath=%INPUTPATH%/tiles/l%Al[_c]_%Av_%Ah.jpg thumbpath=%INPUTPATH%/tiles/thumb.jpg pr...

Monday, October 21st 2019, 3:48pm

Author: insideplaces

Error loading asset from S3

Hello, in my tour, I load some assets from Amazon S3, such as hotspots icons. Some times I get the error: loading of '...tour-asset.png' failed! If I clear the cache, it goes back to normal. I tried to leave the bucket as public and with no success.

Friday, June 14th 2019, 3:09pm

Author: insideplaces

Warning: Not a cubestrip image

Quoted from "light_line" Please take a look at these links. https://krpano.com/docu/tutorials/ https://krpano.com/docu/tutorials/quickstart/ I will. Despite I've built my own vtour constructor, those videos may help me in something. Thank you.

Thursday, June 13th 2019, 8:48pm

Author: insideplaces

Warning: Not a cubestrip image

Ok, I was able to implement multires using makepano command. But I have some doubts about how does this work in the viewer side. The docs say this: Source code 1 2 3 4 5 6 7 8 9 <image type="CUBE" multires="true" tilesize="..."> <level tiledimagewidth="..." tiledimageheight="..."> <cube url="pano_%s_%v_%h.jpg" /> </level> <level ...> ... </level> ... </image> in my config file I'm using 512,1024,2048 tile sizes with 2 steps. But how krpano handles screen size in order to choose the best tile siz...

Thursday, June 13th 2019, 2:26pm

Author: insideplaces

Warning: Not a cubestrip image

Quoted from "light_line" Hi, this issue would happen when your cubic images are very large(width and height). you have to use multi-resolution droplet or use smaller images for mobile and tablet. please notice, I am speaking about the width and height of the image, not file size. Thanks for the answer. I will try to use multires. Is this possible using krpanotools command spheretocube? Is case of makepano command, is there a way to generate only the images and not the whole xml, html and other ...

Thursday, June 13th 2019, 12:39pm

Author: insideplaces

Warning: Not a cubestrip image

Hello, I have a virtual tour that is working properly on desktop, but when loaded in Mobile devices, the scene goes black and I get the warning: ignoring image.jpg (not a cubestrip image). Does someone know how to fix this? Where should I look? Edit: this doesn't happen with all tours, here is the link for testing purposes: http://bit.ly/2MLr0VI Thank you.

Thursday, May 9th 2019, 8:37pm

Author: insideplaces

WebGL Context Lost issues (SOLVED)

Updating krpano.js fixed the problem. Thank you.

Thursday, May 9th 2019, 3:52pm

Author: insideplaces

WebGL Context Lost issues (SOLVED)

Quoted from "klaus.krpano" Hi, yes, your file is incomplete, normally the krpano.js files contains the embedding script (which contains the embedpano+removepano functions) and the html5 viewer. Just have a look into any default krpano.js/tour.js file or generate a new one using the tools or droplets. Best regards, Klaus Hi Klaus, I'll try generate new ones via update tool then. I'll let you know if this will fix. Thanks

Thursday, May 9th 2019, 3:11pm

Author: insideplaces

WebGL Context Lost issues (SOLVED)

Quoted from "klaus.krpano" Hi, removepano is a JS function and not an action - please see here: https://krpano.com/docu/html/#removing See here also an exampe for adding and remove krpano: https://krpano.com/examples/usage/#js-add-remove-panos Best regards, Klaus Hello Klaus, thank you for such quick response. But when I use removepano function I get js error: removepano is not defined. Comparing the mentioned example, the only difference is that in the example you load swf. Edit: When I inspec...

Wednesday, May 8th 2019, 7:33pm

Author: insideplaces

WebGL Context Lost issues (SOLVED)

Hello, I have an app that allows users to configure hotspots in a scene. This is basically what I'm doing using krpano.js in this tool. On the main page I load krpano using the embedpano function. Source code 1 2 3 4 5 6 7 8 krpanoJS.embedpano( {target:"pano", html5:"auto", xml:"", onready: onPanoStart, vars:settings, mobilescale:1.0, passQueryParameters:true}); When the user changes the scene to configure, I call removepano function just before embeding the view (need to do this for some backen...

Wednesday, May 8th 2019, 7:11pm

Author: insideplaces

Restoring a Lost WebGL Context and updateObject()

Quoted from "dak" I have some questions: 1. Is `updateObject()` (https://krpano.com/docu/actions/#updateobject) only useful for Flash? Could this be used in HTML5 WebGL scenarios to restore a lost WebGL context? 2. Is there a best practice way using KRPano to restore a lost WebGL context? Recommendations? Thank you in advance to anyone who can shed some light. cc @klaus.krpano Hello, were you able to find any fix to this issue? I am having the same problem here even when I use removepano just b...

Monday, November 26th 2018, 1:59pm

Author: insideplaces

Loading issues - Android devices

Quoted from "pur" Hi William, On my Win7 + Chrome70.0 I can see in console: Source code 1 2 INFO: Registered to: ... WARNING: Unknown action: do_crop_animation and in Chrom F12 console: Source code 1 Uncaught (in promise) DOMException: play() failed because the user didn't interact with the document first. The FF63.0 does not open the link at all saying: Your connection is not secure The owner of imagemetudo.com.br has configured their website improperly. To protect your information from being ...

Monday, October 22nd 2018, 4:08pm

Author: insideplaces

Loading issues - Android devices

Hello, I'm having some issues on android devices. Tried with both Chrome and firefox browsers. What happens is: Tour gets stuck in loading screen. Sometimes it loads correctly, sometimes get black screen. Sometimes when change the ambient, it loads. As I thought it was a performance issue, I configured the parallel downloads option with 2 panos. Using a delay option for auto rotate option But The weird thing is: On iOS devices is working fine. Here are some links for testing: https://imagemetudo...

Wednesday, October 10th 2018, 4:05pm

Author: insideplaces

Playsound onstart only works in Chrome when loading whole pano from hyperlink

Hello, Klaus. Any news on this mater? Using version 1.19-pr16 here Best regards. Quoted from "klaus.krpano" Hi, Chrome is blocking video and audio autoplay since version 66. The next krpano release will offer the 'autoplay-workarounds' that are already there on mobile also for desktop browser. That means in this case krpano will wait for the next user-interaction (e.g. a mouse-down) anywhere on the screen and use that to start playing the audio or video. Best regards, Klaus