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Saturday, May 2nd 2020, 12:34am

Author: 360labs

SecurityError: DOM Exception 18 on iOS

I'm building a tour on krpano 1.20.6 that incorporates 360 video through the Vimeo API, which is authenticated and seems to be working on every other device such as Android or Windows Desktop (in all browsers) but not iOS. On iOS devices, the video sound plays but the video never starts. The console shows the cross domain security error, "SecurityError: (DOM Exception 18): The operation is insecure" I did some research and found out this bug was supposed to have been fixed as of iOS 11.1, but on...

Thursday, April 23rd 2020, 9:08pm

Author: 360labs

Display hotspots only when zoomed in

Thanks so much! When I used a trace with debug mode enabled, I confirmed my suspicion that since I am using a flat gigapixel, the FOV values were decimals. Once I had the right numbers, it started working as expected. I then added another action prior to the set to loop through all hotspots so that every spot in the scene turns off at the desired zoom level. Works great.

Thursday, April 23rd 2020, 7:37pm

Author: 360labs

Display hotspots only when zoomed in

Getting this in the console with that code: ERROR: js_show_hs - SyntaxError: Unexpected identifier I've tried with a basic action to set the visibility, but it doesn't seem to update the status of the hotspot. I'm assuming maybe it's because nothing is reloading. Quoted from "spacerywirtualne" Try this code (not tested) Source code 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 <events name="ev_show_hs" keep="true" onviewchange="js_show_hs(get(global.view.fov))" /> <action name="js_show_hs" type="Jav...

Wednesday, April 22nd 2020, 11:52pm

Author: 360labs

Display hotspots only when zoomed in

Is there a simple way to limit hotspots to only show at specific zoom levels? I'm putting together a Gigapixel right now and I'd rather not show the hotspots when the user is fully zoomed out. Just wondering if anyone has done this and has an example. Thanks!

Tuesday, April 14th 2020, 5:25pm

Author: 360labs

Zoom in webvr examples

So I just tried this with 1.20.5, the zooming works well but the new tiles don't seem to load at the correct levels. I have to set the max zoom to a very high level and zoom in very far for new tiles to load. I feel like the tiles should be loading at different (earlier) zoom levels. Is there a way to adjust that? I only want my users to be able to zoom at 10x, but the next set of tiles never load, so at max zoom you are just looking at a blurry image.

Wednesday, December 4th 2019, 11:07pm

Author: 360labs

onvideocomplete after 360 Video does nothing

I found the solution to this, I figure I might leave this here for anyone else having this problem. There's an "onvideocomplete" event baked in to the vtourskin.xml. If you are basing your own skin on the standard XML, you can go in and comment out that line. Look for onvideocomplete in vtourskin.xml. I didn't need it for anything else, so commenting out this line didn't hurt anything. Once I did that, my onvideocomplete event in tour.xml was behaving as expected.

Wednesday, December 4th 2019, 7:50pm

Author: 360labs

onvideocomplete after 360 Video does nothing

I'm trying to add a 360 video as an option in a virtual tour, where the user selects it from a menu to take a guided linear tour. When they finish watching it, I want to take them back to the main menu scene. It works fine, but onvideocomplete doesn't seem to be working. The screen goes black when the video finishes, and nothing else happens. For some reason it doesn't seem like onvideocomplete is firing. My code for this scene is below. Is there a better way for me to go about doing this? I jus...

Thursday, December 13th 2018, 7:33pm

Author: 360labs

Disable Automatic Full Screen On Mobile Device

We use krpano on our website for 360 backgrounds, for example, on our home page at 360labs.net. We remove all user controls, and disabled all interaction. I have noticed that on my Android device (Samsung Galaxy S8), when viewing the website in the Chrome Browser, if I rotate my phone from vertical to horizontal - the krpano from my background element takes over the mobile screen in full screen. I have to swipe down and use the back button to escape it. Since this is just a background element, I...

Saturday, July 8th 2017, 3:15am

Author: 360labs

Network Loading Error on Playhead Changes & Resolution Switch

Turns out it may have been firewall related. Seems to work fine from home. Pesky firewalls!

Friday, July 7th 2017, 9:27pm

Author: 360labs

Network Loading Error on Playhead Changes & Resolution Switch

We've got a newer build of krpano 1.19pr10 as a custom 360 video player and successfully tested locally, but after moving it to our web server, we get network loading errors. The 360 video initially loads and plays just fine, but if we skip ahead to a point of the video that hasn't been buffered, we get a network error. If we try to switch resolution from 2k to 1k, we get a network error. Despite the network error claiming the file could not be loaded - the files are in fact there and the paths ...