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Thursday, July 19th 2018, 1:38pm

Author: Richacinas

Gyroscope on mobile device (Chrome) going crazy

Hello there, I have this website with a panorama video, and all of a sudden the gyroscope goes crazy on mobile devices. Only tested on Chrome. http://lab.rtve.es/escena-360/almagro-re…tro/cyrano-360/ It started happening at some point, because when we launched the site, it was working well.. Does anybody have an idea about how to solve this kind of problem? Thanks a lot.

Monday, July 24th 2017, 12:39pm

Author: Richacinas

iOS black screen - ERROR video loading failed!

SOLVED!!! It was a problem with video resolution! I was using a way too big resolution for these devices.. (it seems too big for Apple). I was using 3K, and as soon as I tried with a 2K video, the problem was totally gone. Thank you anyway! And thanks to krpano support that helped me to solve this problem really really quick. PD: this should be in the docs somewhere... I didn't find it during all the reads I did searching for a solution. Could it be missing? Cheers

Monday, July 24th 2017, 12:01pm

Author: Richacinas

iOS black screen - ERROR video loading failed!

I forgot to say... My application, running on node, is setup on a port: http://lab.pre.rtve.es:3016/ and then I use a proxypass so users can access to: http://lab.pre.rtve.es/escena-360/almagro-respira-teatro/ and not notice that there is Nodejs behind or any port in between. Could this be the problem?

Monday, July 24th 2017, 11:19am

Author: Richacinas

iOS black screen - ERROR video loading failed!

Anyone? I'm sure this is such a common problem... Here is some more information. JS embedpano function call (being this.context.baseUrl = http://lab.pre.rtve.es): Source code 1 embedpano({swf: this.context.baseUrl + "/libs/krpano.swf", id:"krpanoSWFObject", xml: this.context.baseUrl + "/libs/video.xml", initvars:{videoUrl: this.context.baseUrl + this.props.src, videoInterfaceUrl:this.context.baseUrl + "/libs/skin/videointerface.xml", videoPlayerSwfUrl:this.context.baseUrl + "/libs/plugins/videop...

Monday, July 24th 2017, 10:18am

Author: Richacinas

iOS black screen - ERROR video loading failed!

The problem is, when I try to open it from an iOS device (tested both iOS 8 and 10), it shows a black screen and get this error: ERROR: http://lab.pre.rtve.es/escena-360/almagr…grafismo_3K.mp4 - loading video failed! I know that it is an HTML5/http problem. I created .htacces on the destination (which is the same server and domain): Source code 1 Header add Access-Control-Allow-Origin "*"Header add Access-Control-Allow-Headers "origin, x-requested-with, content-type"Header add Access-Control-All...

Thursday, July 20th 2017, 5:25pm

Author: Richacinas

Automatic video resolution switch

Hello there, Recently I purchased the license and I'm starting to use it. I love it. I wanted to ask if there is a way to automatically switch between sources depending on bandwidth or screen resolution. On the other hand, I'm having trouble finding examples about how to load those different sources. Here is some of my code: JS: Source code 1 embedpano({swf: this.context.baseUrl + "/libs/krpano.swf", id:"krpanoSWFObject", xml: this.context.baseUrl + "/libs/video.xml", initvars:{videoUrl:this.pro...