Hi,
I've been searching for this error in the forums but couldn't find anyone with the same issue.
I'm having trouble when displaying a pano with firefox 3.0.8 and krpano viewer 1.0.8
krpano viewer seems to get stuck while trying to load the pano and throws the following:

INFO: krpano 1.0.8 beta 6 (build 20090302)
INFO: Flashplayer WIN 10,0,12,36 PlugIn
ERROR: loading plugin "image/logo_viviendafe.png" failed
ERROR: download of "vtours/00002/comedor.jpg" failed

The javascript code I'm using to load the pano is the following:

<script type="text/javascript">
// <![CDATA[
if (typeof(deconcept) !== 'undefined' && deconcept.SWFObjectUtil.getPlayerVersion().major >= 6)
{
var so = new SWFObject("krpano/krpano.swf", "krpanoSWFObject", "100%", "500", "9.0.28","#000000");
so.addParam("allowFullScreen","true");
so.addVariable("pano", "vtours/00002/comedor.xml");
so.useExpressInstall("krpano/swfobject/expressinstall.swf");
so.setAttribute("xiRedirectUrl", window.location);
if ( so.write("krpano") ) { var mousewheelfixes = new SWFkrpanoMouseWheel(so); }
}
else
{
document.getElementById("krpano").innerHTML = '<table width="100%" height="100%"><tr valign="middle"><td><center>ERROR:<br><br>Adobe Flash Player 9 needed<br><br><br><a href="http://www.adobe.com/go/getflashplayer/" target="_blank"><IMG SRC="http://www.macromedia.com/images/shared/download_buttons/get_flash_player.gif" BORDER="1"></a><br>...click here to download...<br><br><br><br></center></td></tr></table>';
}
// ]]>
</script>

I've tested the same pano in IE and Chrome and it works perfect.
Any ideas of what could be happening?

Thanks for the reply.
Here is the link:

EDIT: url removed

You should see there the errors I posted before.

Thanks!

Hello Klaus.
I have already seen that forbidden error before, which result very weird to me since I didn't protect any directory of the site.
The thing is I clrear caches and it keeps working on IE and Chrome. I already asked a couple of friends to access that URL and they could see the panos correctly, so I guess you should see them using those browsers too.
Maybe this forbidden error is the real cause of the problem, but it seems to be managed in a different way by the different browsers.
I'll contact hosting people to see if there is any permission problems.

Thanks!

Good point Shanti! :)
There was a missing ')' in the load js function call.
I still get the xml parsing error, but the pano is displaying correctly now at least.
Is there anything I can add to the xml so it does not show the info and errors section when something is wrong?

Thanks a lot!

Unfortunately, the first pano of the tour displayed correctly, but when I clicked in the hotspot to go to the next pano, the error was thrown again:

ERROR: download of "vtours/00002/antebanio.jpg" failed

This time, there is no missing ')'.
The xml parsing always shows an error in the 'view.vlookat=' argument of the load() call.

I'm calling the load function this way:

onclick="loadpano(habitacion2.xml,view.hlookat=1.90&view.vlookat=7.4,null,BLEND(1));"

This is done from the <hotspot> tag.
I'll let you know if I find anything else.

Thanks

Hello Shanti.
I tried that and now the xml files are not throwing errors any more.
Anyway, I'm still having trouble displaying the panos.
I'm afraid that the forbidden error is causing the problem, but I don't certainly know how to fix it yet.

Thanks!