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1

Wednesday, December 14th 2011, 9:53am

TrustYou

Hey there,

do anybody know how to implent a "TrustYou"-Icon into a flash tour? It works great if I test it local, but it won´t show up after the tour is encrypted and online *confused*
This is a TrustYou-Icon from some random-site..
http://widgets.trustyou.com/widget-api/w…type=1&size=big

I embedded the icon as a normal plugin with the URL of the icon as image-url and like I said, it works just perfekt locally! But why is it not working if I put the tour online?

Thanks a lot and best regards *smile*
Nupsi

2

Wednesday, December 14th 2011, 2:03pm

Hi there. Could you provide a link to the tour? That would help figure out what's happening.

Manuel
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3

Wednesday, December 14th 2011, 2:22pm

Nope sorry, Manuel, the tour lies on the server of my client. But it would' nt help you much anyway, because you don' t see the plugin , because it isn' showing up, and there is no error message that the image could' nt be loaded, what is kinda weird.

But here is the code of the plugin:
<plugin name="trustyou_icon"
url="http://widgets.trustyou.com/widget-api/widget?module=seal&func=avg&format=binary&ids=cb76ee47-d14c-4aeb-9eb1-afea0ca6dde9&lang=de&type=1&size=big"
align="bottomright"
edge="bottomright"
enabled="false"
/>

As you can see, it's a very basic plugin-code which works perfect locally.

Thanks and best regards
Nupsi

4

Wednesday, December 14th 2011, 2:47pm

Ok. I'd recommend using Firebug or something similar to check whether the file is being requested and, if so, why it can't be retrieved.
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5

Wednesday, December 14th 2011, 3:35pm

Great advice with firebug, thanks Manuel! But unfortunately I´m not closer to a solution *sad*
Firebug shows that the file was correct requested and retrieved. And it´s even showing up in the cache. No idea what´s going wrong here *wacko*

6

Thursday, December 15th 2011, 9:51am

Anyone else with an idea on how to embed TrustYou-Icons *question*

Zephyr

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Posts: 994

Location: Netherlands

Occupation: Web developer

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7

Thursday, December 15th 2011, 12:58pm

When stuff works offline but not online, it's usually a flash sandbox security error. The site offering the image needs a crossdomain.xml stating the sites which are allowed to download from.

Can you see the image on an javascript/ipad tour?
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