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Problem with MS Surface WIN 8 RT and 1.16

jschrader

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  • »jschrader« ist der Autor dieses Themas

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Dienstag, 2. April 2013, 20:52

Problem with MS Surface WIN 8 RT and 1.16

A customer was complaining that a HTML5 pano with "mobile" tiles only shows "blurred" when testing on a surface.
Even when using the complete version with "pano" tiles and swf files it wouldn't show the full resolution.

As I don't have such aa device myself I cannot track this down.

My code was slightly modified, so I want to start with a "standard" pano and see where that leads to.
Can someone confirm that the standard makepano(normal).bat will create a pano that runs on a MS Surface?

Thank you.

klaus.krpano

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Dienstag, 2. April 2013, 21:35

Hi,

Zitat von »jschrader«

Can someone confirm that the standard makepano(normal).bat will create a pano that runs on a MS Surface?
yes, of course - I have a Surface RT.

When you show me a link, I can test it.

Best regards,
Klaus

emediquei

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Freitag, 19. April 2013, 15:38

I ran into this issue too. Apparently the <mobile> tiles are being loaded on the Surface instead of the <tablet> ones. Shall I place an example online?
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emediquei

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Freitag, 19. April 2013, 15:58

Using firebug lite I could see that device.tablet == true and device.mobile == false
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klaus.krpano

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Freitag, 19. April 2013, 19:01

Hi,

I will need to test this but yes - when <mobile> AND <tablet> images are there, then the Surface RT might take the <mobile> images...

A workaround would be using only <mobile> elements - but with different devices settings,
e.g. like here in the third example:
http://krpano.com/docu/html5/#mobilenotes

e.g.

Quellcode

 
1
2
3
4
5

<image>
  <cube url="pano_%s.jpg" />
  <mobile devices="mobile"> <cube url="mobile_%s.jpg" /> </mobile>
  <mobile devices="tablet"> <cube url="tablet_%s.jpg" /> </mobile>
</image>


Best regards,
Klaus

emediquei

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Samstag, 20. April 2013, 13:17

Didn't know that the device property could be used there. Thanks!
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