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lilxxl

Beginner

  • "lilxxl" started this thread

Posts: 9

Location: by, minsk

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1

Sunday, July 28th 2013, 1:59pm

Firefox 22 cant load mp3 or ogg file, i dont understand

Hi,
i dont understand why Firefox alone among all other web browsers displays this error message:

Source code

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INFO: krpano 1.16.5 (build 2013-07-09)
INFO: Desktop/Win32 - Firefox 22.0 - WebGL
INFO: registered to: **************
ERROR: soundinterface - loading of col.mp3|col.ogg failed!


In all other browsers and devices i can hear the sound, so the paths is right for it. I've tried to load it on a Firefox 18 (on PC that doesnt connect to web) and it work perfectly.
Also i have the same error on Safari 5.1.7 - loading of col.mp3 failed

The code of this

Source code

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<plugin name="soundinterface" url="plugins/soundinterface.swf" 
 alturl="plugins/soundinterface.js" volume="0.35"  preload="true" keep="true" />
<action name="playMusic">
playsound('Music', 'col.mp3|col.ogg', loops='1')
</action>


Link to tour http://dl.dropboxusercontent.com/u/40012530/khatyn/tour.html

I dont understand why this browser cant load the ogg file... *pinch*
thx
arhivarius.org

2

Thursday, October 24th 2013, 8:23pm

Have you found a solution? I have the same problem with my android phone.
It works for desktop (firefox,crome,opera,IE,safari), works fine for Ipad4 (safari), on android works fine for chrome, opera, (androidstock only with separate code) and ERROR with Firefox.
Please see the screenshot. (path to .ogg file is correct)

Need help!
spelican has attached the following image:
  • Screenshot_2013-10-24-21-43-47.jpg

3

Thursday, October 24th 2013, 10:33pm

Tried to set MIME types for audio / ogg in .htaccess - no luck *sad*
I can't understand why firefox on android is not able to load ogg file.
Anybody have ideas?

thwohojr

Beginner

Posts: 9

Location: Raleigh, NC

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4

Friday, October 25th 2013, 4:39am

See the charts and explanations for compatibility on this page:
https://developer.mozilla.org/en-US/docs…d_media_formats

5

Sunday, October 27th 2013, 5:39am

I've got help from my hosting provider. They have made adjustments to the nginx parameters and now it works fine. *thumbsup* Thanks FastVPS.