Hello all,

Thank you very much in advance for helping.

I have a BIG problem with some virtual tours:
http://www.clients.tourvista.co.uk/vt/cs…te_safety_plus/

My client, and my client's clients, say that it crashes Safari on the iPad, closing it without any warning.
The crash happens in all the virtual tours but it doesn't crash at any specific point. It's totally random.

It seems to work OK on my iPad. But even if I could reproduce it, or any one in this forum, how can I find out the reason why Safari crashes?

Any help with this will be highly appreciated! I'm desperate!

Cheers

Rafael

Ps: Groundworks uses the latest Krpano version (1.16.5). All the others use 1.16.2

If any one would like to have access to the console, just load the file ....../devel/1.html
For example:
http://www.clients.tourvista.co.uk/vt/cs…ks/devel/1.html

UPDATE:

This is the information I got from my client's iPad using "www.show-ip.net/browserinfo/" and underneath my iPad details, which doesn't crash Safari:

Mozilla/5.0 (iPad; CPU OS 6_0_1 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10A523 Safari/8536.25
Mozilla/5.0 (iPad; CPU OS 6_1_3 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10B329 Safari/8536.25

UPDATE 2:

My client has updated OS X to the latest version. Still crashing...

Thank you so much for your reply Klaus!!!

I'll try to find out more about my client's iPad memory usage.

Cheers!

I post this just in case it helps anyone.

You can close an app by pressing the home button twice in a row.

This will bring up a list of the most recently opened apps at the bottom
of the screen.

If you press your finger against one of these apps and hold it down, the
icons will begin to shake and a red circle with a minus sign in it will
appear in the upper left-hand corner of the icon.

Pressing this button will close the app, clearing it from memory.


Alternatively you can open the list of the most recently opened apps dragging 4 fingers to the top of the screen.

Cheers,

Rafael