Sie sind nicht angemeldet.

IE8 and IE9 without Adobe Flash

Valentin

Schüler

  • »Valentin« ist der Autor dieses Themas

Beiträge: 53

Wohnort: Moscow, Russia

  • Nachricht senden

1

Montag, 1. September 2014, 22:05

IE8 and IE9 without Adobe Flash

Hi!
There is a case of need to test the virtual tour in IE8 and IE9. The virtual tour is done using a standard KRpanoTools droplet MAKE VTOUR (MULTIRES) droplet.bat
If Adobe Flash Player is not installed on а computer, no error messages are displayed. No messages, no links to install Adobe Flash Player. The users sees a white screen only.
How to fix this problem?
Can anybody share the correct JS code?

Dieser Beitrag wurde bereits 1 mal editiert, zuletzt von »Valentin« (1. September 2014, 23:35)

klaus.krpano

Administrator

Beiträge: 13 499

  • Nachricht senden

2

Montag, 1. September 2014, 22:47

Hi,

please show a link?
Are you using an up-to-date krpano version?
Normally this is working correctly of course (just tested again).

Best regards,
Klaus

Valentin

Schüler

  • »Valentin« ist der Autor dieses Themas

Beiträge: 53

Wohnort: Moscow, Russia

  • Nachricht senden

3

Montag, 1. September 2014, 23:33

Valentin

Schüler

  • »Valentin« ist der Autor dieses Themas

Beiträge: 53

Wohnort: Moscow, Russia

  • Nachricht senden

4

Dienstag, 2. September 2014, 08:21

I tried to collect more statistics. I asked my friends to do the test this code and they got the correct error message *unsure*
But my client saw a white screen. He did not test for correct error message with IE8, only IE9. And he did own patch in the html file for IE9.
http://microsites.audi.ru/promo/mias2014/tour/tour.html
Maybe it will help you understand.

Thank you for your attention to my problem.

klaus.krpano

Administrator

Beiträge: 13 499

  • Nachricht senden

5

Dienstag, 2. September 2014, 10:52

Hi,

it seems the problem is just this part in the customized html file from your client:

Quellcode

 
1

color: #FFFFFF; /*background-color:#000000;*/

White text on white background!

The default background color is white and the CSS code for the black background color was commented-out.
Try selecting the text with the mouse and it will become visible ;-)

Best regards,
Klaus

Valentin

Schüler

  • »Valentin« ist der Autor dieses Themas

Beiträge: 53

Wohnort: Moscow, Russia

  • Nachricht senden

6

Dienstag, 2. September 2014, 11:31

Oops... Sometimes the most obvious things become invisible *rolleyes*
Thank you very much!

Ähnliche Themen