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KRPano Watermark still showing after registering

Rodracover

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Tuesday, January 13th 2015, 3:16pm

KRPano Watermark still showing after registering

Hello all,

I have purchased the Krpano licence needed to remove the watermarks. I registered the tool and I have implemented the software into our clients website. When testing the functionality everything seemed alright.

Now the client is reporting a issue where the created panoramas have a watermark on them. This shouldn't be happening as I have bought the licence. I setup a similar environment to reproduce this issue. But when i create a panorama the watermark doesn't appear.

How is this happening and what can I do to fix this?

sachagriffin

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Tuesday, January 13th 2015, 10:19pm

Run the registration commandline via the webscript one time. Then you can remove that line. Or run it on the command line as the webserver process. Either way.
KRPano Developer: Portfolio ::Gigapixel Tagging Solutions - Porfolio 2 :: Facebook :: Twitter :: reddit.com/r/VirtualTour

Rodracover

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Wednesday, January 14th 2015, 8:41am

Quoted from "sachagriffin"

Run the registration commandline via the webscript one time. Then you can remove that line. Or run it on the command line as the webserver process. Either way.
Well i tried that, It outputs 'code registered' in the webscript, but after this it still applies watermarks to the tiles.. I found out it only doesn't apply watermarks is when i run the tool as root on the server. But this is of course not a option.

This post has been edited 1 times, last edit by "Rodracover" (Jan 14th 2015, 3:16pm)

sachagriffin

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Wednesday, January 14th 2015, 6:22pm

Then perhaps krpanotools itself doesn't have matching ownership to the webserver. Check its user.
KRPano Developer: Portfolio ::Gigapixel Tagging Solutions - Porfolio 2 :: Facebook :: Twitter :: reddit.com/r/VirtualTour

Zephyr

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Monday, January 26th 2015, 10:51pm

I also had this issue. In the end it was a user issue. I registered the software as sudo, but when my webproces executed it, it executed it under another user (my 'web' user)

Creative3d

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Monday, February 23rd 2015, 4:13am

Why did my licensed Panotour export to Html the preview with Kolor watermark? Seriously??

I have a deadline to accomplish and this will make me look unprofessional. Please does somebody know what the problem is? KOLOR can fix this fast as tomorrow? Because I got all this work done in the DEMO version. SO, I like it and I bought it. But this took me by surprise. It is not funny for a Client, meeting some good expectations of an application buying it and all of a sudden don't work! To deliver final output.



Ricardo Diaz
VP AlcomProduction

klaus.krpano

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Monday, February 23rd 2015, 10:37am

Hi,

can you please explain your case more detailed?

The krpano viewer or the krpano tools wouldn't add any KOLOR watermarks anywhere of course!

Best regards,
Klaus

Creative3d

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Monday, February 23rd 2015, 3:42pm

Watermarks Added On Panoramas

I have bought the Panotour software. And I have my license code and Im Register but Panotour still adding watermarks to my files. How can avoid this? My deadline is today.

Ricardo Diaz
VP ALCOMPRODUCTIONS

klaus.krpano

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Monday, February 23rd 2015, 5:44pm

Hi,

sorry, but Panotour is not krpano.
Please contact Kolor for questions about Panotour.

Best regards,
Klaus

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