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VR Tour hanging up on MAC computers, or is it just me.

360Michigan

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Dienstag, 18. August 2015, 14:48

VR Tour hanging up on MAC computers, or is it just me.

Good Morning
Ok, maybe I'm missing something, I've been out of the 360panorama loop for about year and half.
I created a tour http://markhoustonphotography.com/2015/08/17/diner-en-blanc-detroit-style/ , it work great on PC's, iPhones ,iPads and Android devices. However on my Macbook Pro and Mac desktop the tour hangs up, and stalls when I try to view it, this happen both locally as well as the online, It seems to load fine, then I get the spinning beachball and the browser stop responding.
The tour was created with the last version of KRPano.
Got any ideas? I'm sure I'm missing something really simple.


Thanks
Mark Houston
www.markhoustonphotography.com

klaus.krpano

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Dienstag, 18. August 2015, 20:53

Hi,

that's a strange Desktop Safari bug, I don't know what it's causing it, for some reason no mouse events will be sent during that time (but keyboard control and panning is working in the same time).

That bug was already reported a several times to Apple, but always got ignored so far...

Best regards,
Klaus

360Michigan

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Mittwoch, 19. August 2015, 04:31

Thanks Klaus.

hnbo

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Mittwoch, 19. August 2015, 21:01

Hanging Panos: not for older versions

I have the same experience with newer panos, but when they were created by 1.16 e.g. everything is fine.
What makes it behave differently?

Herwig

klaus.krpano

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Donnerstag, 20. August 2015, 15:29

Hi,

try using krpano 1.19-pr3 and add that line into the xml:

Quellcode

 
1

<display framerate="60" devices="desktop.and.safari" />


It seems the HTML5 requestAnimationFrame is buggy in Safari and causing this problem.

By using/adding this code, the viewer will use a custom fixed-time animation interval instead of relying on the browser animation events (by using the Javascript setTimeout function as alternative).

In my tests that 'hanging of the Safari browser' doesn't happen anymore with that setting.

Best regards,
Klaus

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