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1

Montag, 4. September 2017, 00:12

krpano 1.19pr12 cannot change scene in VR

Hi

I just made a small tour where in VR i call an loadscene action in the onclick event of a hotspot.
It works great on my desktop, but always freezes on the mobile i use. And as it's done for VR i need it working on the mobile.
Also the next/prev scene arrows freeze when i want to use them. Is this a bug of the current release?

Thanks
Sven

2

Dienstag, 5. September 2017, 15:33

Hi all

It has to do with distorted video hotspots. When i add the first distorted video hotspot i can not use the loadscene action anymore.
Anyone has a solution for that? It's pretty urgent now, has to be running tonight.

Thanks
Sven

3

Dienstag, 5. September 2017, 16:18

Seem to be a Browser based problem.

IOS with Safari:
Freeze when calling the loadscene action and even if i want to remove the Videohotspot that is causing the problem

Android with Firefox:
Doesn't show the Video at all, only a black frame where the video should be. Can be a Videoformat problem...

Android with Chrome:
Everything working as it should

Now it has to be running on Safari as well as at least 50% of people use that browser.
Anyone an Idea for a fix?

Thanks
Sven

4

Dienstag, 5. September 2017, 19:02

Anyone?

It would be possible to just delete all hotspots before loading the new scene. But even the the removehotspot action freezes.
Or do you know a way to just load the new pano in the image layers (multires) without changing scene? Would be some more work for me but maybe that would work

thanks
Sven

Beiträge: 1 120

Wohnort: Angers - France

Beruf: 360 experiences creator

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5

Dienstag, 5. September 2017, 20:30

without link and xml code it's hard to debug...

6

Dienstag, 5. September 2017, 21:52

Sure here is the information you need:

Url: https://360.raumgleiter.com/0000_sundowner/
Xml: https://360.raumgleiter.com/0000_sundowner/tour.xml

Thanks for any help
Sven

7

Dienstag, 5. September 2017, 22:37

So i finally found an Error Message when reading out the iOS Safris Log.

It says: TypeError: null is not an object (evaluating 'a.paused') coming from

Quellcode

1
function E(a) {        m.ios && !0 !== a.paused && (g.iOS_current_video = a)    }



Maybe Klaus knows what that can be?


Thanks
Sven

Tuur

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Beiträge: 3 839

Wohnort: Netherlands

Beruf: Krpano custom coding / Virtual Tours / Photography / Musician / Recording engineer

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8

Mittwoch, 6. September 2017, 00:13

Hi,

I had a similar but different issu.
Maybe try 2 things, perhaps just to check, and maybe it helps.
It helped me.
I didn't look in your code but try:

- set the video plugin to visible false when you want to change scene or so

Or
- remove all child elements seperate.

Could be nonsence for your particular case.

Tuur *thumbsup*

9

Mittwoch, 6. September 2017, 01:29

set the video plugin to visible false when you want to change scene or so

already tried that and also removing the whole videohotspot. Didn't work for me *confused*

10

Montag, 11. September 2017, 09:11

So i finally found an Error Message when reading out the iOS Safris Log.
It says: TypeError: null is not an object (evaluating 'a.paused') coming from
function E(a) { m.ios && !0 !== a.paused && (g.iOS_current_video = a) }
Maybe Klaus knows what that can be?

Please see here:
krpano 1.19-pr9 / 1.19-pr10 / 1.19-pr11 / 1.19-pr12

11

Dienstag, 12. September 2017, 09:10

super danke