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Samsung Galaxy S8+ not detected / working with VR

MortenFThomsen

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Dienstag, 12. September 2017, 13:40

Samsung Galaxy S8+ not detected / working with VR

Hi,

I have a Samsung Galaxy S8+ (along with, I believe, many others). For some reason, it doesn't work with VR - and when I go into setup, it says Device Unkown and Screensize 5.0 inch. Even with the mobilevr_database_url defined, nothing seems to change.

I am testing using the testingserver - I don't know if there is any reason to believe it would behave differently from a "real" webserver....?

klaus.krpano

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Dienstag, 12. September 2017, 18:27

Hi,

that means that device is currently not in a Cardboard device database.

Can you provide information about your Samsung Galaxy S8+, then I can try adding it?

The user-agent and the real screen-sizes would be required to be know. According to a web-research the device name should be 'G955F' but seeing real and verified data would be better of course.

Btw - what do you mean with 'Even with the mobilevr_database_url defined, nothing seems to change'?
Have you set a link to custom database where the S8+ is listed?
Because when mobilevr_database_url is not, the https://dpdb.webvr.rocks/dpdb.json database will be used by default (see here - mobilevr_database_url) and in that database there is currently no entry for 'G955F'.

Best regards,
Klaus

MortenFThomsen

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Mittwoch, 13. September 2017, 13:26

Zitat von »klaus.krpano«

Can you provide information about your Samsung Galaxy S8+, then I can try adding it?

The user-agent and the real screen-sizes would be required to be know. According to a web-research the device name should be 'G955F' but seeing real and verified data would be better of course.

How do I go about figuring out these details ? Isn't it very strange that the flagship phone from samsung isn't allready in this database ?

Zitat von »klaus.krpano«

Btw - what do you mean with 'Even with the mobilevr_database_url defined, nothing seems to change'?
I just tried explicitly adding the attribute - didn't realize it defaulted to it :)

MortenFThomsen

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Mittwoch, 13. September 2017, 13:32

Found this by googling:

51Degrees has detected User-Agents for the Galaxy S8 and S8+ and we've looked into the hardware model numbers in greater detail to discover that the SM-G950U, SM-G950F and SM-G950W relate to the Galaxy S8 whilst SM-G955U, SM-G955F and SM-G955W relate to the Galaxy S8+. With Samsung devices the last letter of the model number usually indicates to what market or mobile carrier the device belongs to. The 'F' in the models SM-G950F and SM-G955F mean they represent the international versions of the Galaxy S8/S8+. The 'U' and 'W' markers represent models introduced to the Asian markets.



S8 has a 5,8" screen and the S8+ has a 6,2" screen....

klaus.krpano

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Donnerstag, 14. September 2017, 11:09

Hi,

Zitat von »MortenFThomsen«

Isn't it very strange that the flagship phone from samsung isn't allready in this database ?
No, It don't think that's that strange...

You could request an database entry here:
https://github.com/WebVRRocks/webvr-polyfill-dpdb

It seems someone has already added the S8+ but only the US version - the 'SM-G955U':
https://github.com/WebVRRocks/webvr-poly…mment-313925532

Personally I think it would have be better just to add 'SM-G955' without the 'U' to cover all versions - at least in the next krpano release it will be added this way to internal device database.

Btw - if you don't know how to get the user-agent of your browser/device, just use sites like this:
http://whatsmyuseragent.org/
or sites like this which provide also other interesting information:
http://webglreport.com/
https://browserleaks.com/webgl

Best regards,
Klaus

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