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1

Tuesday, July 16th 2019, 10:59am

EMERGENCY ! Krpano VR not working anymore on Safari

Just noticed that this morning.

Even Krpano demos aren't working anymore, that leads me to think that safari has made an update where Krpano VR isn't working anymore on this browser.

Any idea to fix this? are we stuck till Klaus do his update?


Thanks

2

Tuesday, July 16th 2019, 12:15pm

I dont have problems with safari.. *confused*

3

Tuesday, July 16th 2019, 4:03pm

it is on mobile safari.

krpano detects webvr as available : Enter VR button is visible, but once clicked, the gyro doesn't seem to work, there is no movement

4

Tuesday, July 16th 2019, 5:40pm

Hi,

since iOS 12.2 the gyro usage is disabled by default and would need to enabled manually in the Safari setting.

Please see here for more:
accelerometer/gyroscope sensor access disabled -> will Cardboard VR still work on iOS 12.2?

With the next krpano release and iOS 13 this problem will be solved.
iOS 13 provides a new permission API for the gyro-usage and the next krpano release is using that.

Best regards,
Klaus

5

Wednesday, July 17th 2019, 6:14pm

ok thanks for info!