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Error entering VR on iOS since update

Douglas Rhiner

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  • »Douglas Rhiner« ist der Autor dieses Themas

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Montag, 9. September 2019, 01:22

Error entering VR on iOS since update

Of course this has to be our code/xml causing this. But finding the cause is totally eluding me. *confused*
Here is a URL for reference
https://www.xplorit.com/orlando-florida

When entering VR mode on any device running iOS, and in any browser on the device, I get the following error in the JS console:

TypeError: G[a.browser.events.requestfullscreen] is not a function. (In 'G[a.browser.events.requestfullscreen]({navigationUI:"hide"})', 'G[a.browser.events.requestfullscreen]' is undefined)

On any other browser, on any other device running any non-iOS, OS, you can enter VR with no issues, including Oculus Go.

https://www.xplorit.com/orlando-florida

IS this a setting not set correctly on the device?
Any ideas on what to check? Been banging my head on this one for awhile...

Tuur

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Montag, 9. September 2019, 10:59

Hi,

i had a look but i don't see an 'enter VR' button or any button representing that in the interface.
I clicked some, and see some buttons overlapping etc.. but no vr button detected on my iPhone.

EDIT: sorry .. it only shows in landscape..
Can Confirm your tour not woking on IOS (iphone 6)

I'll have a look if i can see the problem or be able to copy it.


Tuur *thumbsup*
https://www.virtualtuur.com
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Dieser Beitrag wurde bereits 2 mal editiert, zuletzt von »Tuur« (9. September 2019, 12:13)

Douglas Rhiner

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  • »Douglas Rhiner« ist der Autor dieses Themas

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Montag, 9. September 2019, 23:02

Tuur,

Thanks for taking a gander at this. I got the issue resolved in a tedious code swap. Did not take the time to determine EXACTLY what was up, but now working as expected.

Tuur

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4

Montag, 9. September 2019, 23:07

Hi Douglas,

ah good news.
didn't started yet.

Glad you've found it.

Cheers!
Tuur *thumbsup*
https://www.virtualtuur.com
Panimator: https://krpano.com/plugins/userplugins/panimator/#top
ToolBox: https://bit.ly/3TTnd6U
Measure in 360 photos : https://pame.virtualtuur.com
Moving Hotspots V2: https://krpano.com/plugins/userplugins/movinghotspots/#top
Donations
https://bit.ly/3NnpynC

klaus.krpano

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Mittwoch, 18. September 2019, 09:44

Hi,

the only way to get such error is when you manually overwrite and fake the device.fullscreensupport setting in a browser that doesn't support the HTML5 fullscreen API (like on an iPhone).

Best regards,
Klaus

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