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1

Dienstag, 26. November 2019, 16:47

VR and gyroscope icons disappeared in my mobile phone

I’m using krpano 1.20.2 version. At first, everything works fine, but when I upload the files to the server in order to see the VR tour with my mobile phone, I can’t see neither the gyroscope nor the VR glasses icons, so that I can’t turn on the VR mode.

In case I open with the same mobile phone a VR tour made some months ago, it works fine. I tried to make the tour with krpano 1.20.2 and also with previous version 1.19-pr16 and in both cases the issue is the same.

I think it’s not a failure of Google Chrome, as it opens older VR tours fine. I can’t find the solution.
»frangarcia« hat folgende Bilder angehängt:
  • Captura_krpano-1.jpg
  • Captura_krpano-2.jpg

Dieser Beitrag wurde bereits 2 mal editiert, zuletzt von »frangarcia« (4. Dezember 2019, 19:42)


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Beruf: krpano developer : virtual tours : the cms4vr owner

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3

Dienstag, 26. November 2019, 17:35

HTTPS enabled?

Piotr
Your own professional, online cloud tool for creating virtual tours - www.cms4vr.com

facebook page :: youtube :: wiki.cms4vr.com

cms4vr team *thumbsup*

4

Dienstag, 26. November 2019, 18:30

no it isnt .... if we get 5cents for each of these gyro reports we are rich :D

@ francarcia :

try httpS://www.matradi.com/vr/191121benageber/

5

Dienstag, 26. November 2019, 19:18

No... it doesn't work. If I type this link in my mobile phone (Android + Google Chrome), the problem persists.

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6

Dienstag, 26. November 2019, 19:59

I think it works

here is the proof *thumbup*

Piotr
Your own professional, online cloud tool for creating virtual tours - www.cms4vr.com

facebook page :: youtube :: wiki.cms4vr.com

cms4vr team *thumbsup*

7

Dienstag, 26. November 2019, 23:23

Many thanks for your time, Piotr.

Effectively, it works in your phone. I'll try to guess why mine is not working...

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8

Dienstag, 26. November 2019, 23:31

Effectively, it works in your phone. I'll try to guess why mine is not working...
If it doesn't work, it's only because you connect to the project using HTTP rather than HTTPS. Check it, it definitely works.
Do as indexofrefraction wrote. Open you r project from this link

regards
Piotr
Your own professional, online cloud tool for creating virtual tours - www.cms4vr.com

facebook page :: youtube :: wiki.cms4vr.com

cms4vr team *thumbsup*

9

Mittwoch, 27. November 2019, 10:14

Yes! You are right!

The problem is that in my mobile phone, I don't know why, If I type this link in Google Chrome:

www.matradi.com/vr/191127benageber/

Then it goes to the link

http://www.matradi.com/vr/191127benageber/

Rather than

https://www.matradi.com/vr/191127benageber/

So that I have to “force” it to go to the https link. A big THANKS for your help!