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1

Sunday, December 22nd 2019, 10:20am

Fraud Alert Precision360.co !!! | Fraudster :- Matthew Roger ( matthew@precision360.co)

Fraud Alert www.precision360.co !!!





Fraudster :- Matthew Roger ( matthew@precision360.co)





I am from Mumbai, India. On 10th November,2019 I visited to
www.precision360.co website so I liked their product after that I leaved an
message to them is they can ship me the "Atome rotator sigma 8mm
f3.5" in India?" through their website. After an few hour a person
name Matthew Roger (matthew@precision360.co) who is the founder of
www.precision360.co contacted to me through e-mail stating that 'We have the
Atome rotator in-stock so can ship on receipt of payment.' On 12th November,
2019 he send me the payment link and asked me to make the payment but when I
tried to make the payment my payment got declined by the bank. After that we have regular
discussion everyday till 18th November, 2019 regarding the product.18th
November, 2019 when I try to make the payment for the product my payment got
declined by bank because the payment card was not International.





So, On 2nd December,2019 I made the payment of Rs. 300.75
GBP and the payment got successfully
after that my order also got confirmed. I received an e-mail
confirmation of my order. According to shipping method I was supposed to
receive my order in India within 5 - 10 days from the date of order
confirmation. So, I waited for my order to received but after passing more than
12 days. On 16 December, 2019 I contacted to Mr. Matthew Roger
(matthew@precision360.co) through e-mail for asking to him where is my order? I
did not received my order yet, please kindly check the shipping status of my
order. I didn't got any reply of my e-mail. So, On 17th December, 2019 I again
sent an mail to Matthew Roger asking him Is there any update regarding the
shipping status of my order ?. Again I didn't got any reply of my email. So, I
thought something wrong is happening.





After that I decided to send him mail from different e-mail
ID. The E-mail id is name of Jack Davis then On 17th December, 2019 from Jack
Davis E-mail id I send the mail to Mr. Matthew Roger asking him how many days
it will take to ship the product in New York ? within stipulated minutes he
replied to Jack Davis mail. From this I got to know he is purposely ignoring my
mail and trying to fraud me. On 18th December, 2019 I again sent a mail to
Mr.Matthew Roger from Jack Davis e-mail Id asking him why he is not replying to
***as***gup**@gmail.com mail. After this email he got to know that I was
sending the mail from Jack Davis e-mail id Now he started ignoring Jack Davis
e-mail also. Everyday I am trying to reach Mr. Matthew Roger but he is
completely ignoring to all my mail. I also asked to Mr. Matthew Roger if he don't to deliver
the product to me kindly refund my hard earn money but he is not replying to
any of my mail.





Through this it can be clearly understand he is just doing
fraud with me and not refunding my hard earn money.

This post has been edited 2 times, last edit by "Ashish Gupta" (Jan 17th 2020, 6:49am)


2

Wednesday, January 22nd 2020, 10:42am

Same for me. Try that:

https://www.actionfraud.police.uk/

3

Wednesday, January 22nd 2020, 10:51am

his website is offline

4

Wednesday, January 22nd 2020, 10:55am

his website is offline

Website is still online

5

Wednesday, January 29th 2020, 5:17pm

Hi friends,
Happy to say everyone that I got my money back.


Here is the reason how did I got my money back from precision360.co (matthew@precision360.co)

1.) Firstly, I made complaint against him at https://www.actionfraud.police.uk/

2.) I also made the complaint against him at https://www.ftc.gov/
3.) Most Important:
Make a chargeback against that bad transaction with your bank under
cardholder dispute with merchant. Well, let me explain you what is
cardholder dispute with merchant? Under this If you've made the payment
using the card to the merchant and after receiving payment If merchant
is neither delivering you the product nor giving you the refund of your
payment. So, In this case you can raise dispute with merchant, detailing
the name of location, date and time of the transaction, payment receipt
and other details that will assist the bank in its investigation

and file for chargeback against that bad transaction with your bank.
After that your card company will contact to merchant bank and try to
resolve the matter.
P.S: Also attached the complaint copy of federal trade commission and actionfraud.police.uk in your bank complaint.
If possible try to make complaint before 30 days from the payment of your order.
I was able to recover my money because of my bank and card company.
Hope you'll find this helpful
Thank You

This post has been edited 2 times, last edit by "Ashish Gupta" (Jan 29th 2020, 5:33pm)


igor.socha

Intermediate

Posts: 195

Location: Tirol, Austria

Occupation: Photographer

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6

Saturday, February 1st 2020, 6:14pm

yer he is famous for this between pano photographers :(
Best regards,
Igor Socha

7

Saturday, February 15th 2020, 10:43pm

Sadly I’ve just had a similar experience. I’ve used an Adjustate 360 head for many years. I even visited Matthew in his home at Bicester twice so he could work out the focal point on a lens and body he hadn’t used. He makes a very nice coffee.

I always wanted a Carbone head as it’s very light. His old website had disappeared a long time ago so I was intrigued when a new one appeared fairly recently at precision360.co

I was very well aware of the issues other people have had getting delivery of his kit.

So I emailed the address on the site and Matthew came back quite quickly and seemed keen to progress a sale of a new Carbone. He even offered me a range of colours and custom plate for my camera body. He couldn’t quite arrange to meet in person, I wanted to pay cash in a face to face exchange. So He invoiced me through stripe.com

All was well until about a week went past after my payment of his invoice and no more responses from Matthew on delivery or anything.

So, reluctantly I let my credit card company know and they immediately refunded my money. So no real loss or trauma for me at all really.

I have no idea what is the problem with Matthew, but he seems to have long-term issues of one kind or another. The website looks really good, the kit is great, but impossible to get hold of. All a bit sad really.