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Peter360

Beginner

  • "Peter360" started this thread

Posts: 10

Location: Kent

Occupation: Attempting to do panos (and make a living!)

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1

Monday, January 20th 2020, 1:14pm

KR Pano Tools not loading v1.2 +

The KR Pano Tools Application ran fine on 1.19 but on 1.20 + it doesn't open (blue spinner but nothing further). I note it is now strictly 64 bit but that shouldn't be a problem?

Anyone else had this experience?


My laptop spec
intel core 17 6500u cpu
8gb ram
64 bit operating system x64 processor
windows 10 home


Any ideas?
Thanks
Peter

2

Friday, January 24th 2020, 6:53pm

Hi,

sorry, there is no known problem...
Do you have more information about your case?

Best regards,
Klaus

andrew22222

Intermediate

Posts: 346

Location: Australia

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3

Tuesday, February 25th 2020, 8:21pm

Hi.

I too have this problem.


I've downloaded krpano-1.20.4 to check out but I can't seem to get krpano Tools.exe to run correctly.
I get the blue spinner but then it stops. If I check the task manager I see NWIS in the processes so something had fired up but is not visible.

intel core i7-5820k cpu @ 3.30GHz
64GB ram
64 bit operating system x64 processor
Windows 10 Pro

Can you please let me know how to troubleshoot?

Thanks,

Andrew

4

Thursday, February 27th 2020, 9:53am

Hi,

there could be eventually a problem between the krpano Tools Framework (NWJS) and your GPU or GPU drivers...

Try using the 32bit version of the krpano Tools, that one is using a different NWJS version and that might work better in such case.

Best regards,
Klaus

andrew22222

Intermediate

Posts: 346

Location: Australia

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5

Friday, February 28th 2020, 11:34pm

Thanks Klaus.

The 32bit version of the krpano Tools worked. I never thought to check that one.

I have a GeForce RTX 2060 with v441.41 game ready driver. Just updated to v442.50 but still no go with 64bit so will stick with 32bit.


Cheers.


Andrew