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1

Thursday, May 21st 2020, 5:21pm

Trouble installing Panotour Pro update

Hi

Just updated krpano to the current version. In krpano Tools > Settings, I clicked the "Install the Panotour Pro Update". But when I launch Panotour, it still says "Trial" version! I am sure I am missing something! Please help.

Thanks.

2

Thursday, May 21st 2020, 5:59pm

Hi,

'Trial version' or 'demo version' ?

If 'Trial version' - then your Panotour Pro installation might be not registered...

If 'demo version' - using the krpano Panotour Pro Update Package requires an upgraded krpano license:
https://krpano.com/buy/upgrade/

Best regards,
Klaus

3

Thursday, May 21st 2020, 7:33pm

Hi Klaus

Not sure I understand your question. I just upgraded krpano from 1.19x to 1.20.6 yesterday. krpano is registered without any trouble. Then I go to the 'Settings' tab and click "Install the Panotour Update", a popup says "The update has been installed".

When I launch the Panotour Pro, it says 'Trial" and asks for registration. Clicking ok, then about also shows "Trial".

Hope I answered your question?

Thanks.
yoshiharra has attached the following images:
  • 1.png
  • about.png

4

Thursday, May 21st 2020, 9:10pm

Hi,

that means your Panotour Pro software is not registered.

Click register and enter your Panotour Pro license key (you need to have one to use Panotour Pro of course).

Best regards,
Klaus

5

Thursday, May 21st 2020, 10:18pm

Hi Klaus

Thanks for the clarification.

Dave