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3D Model Snapshot not Loading (not even in the directory)

Bax

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  • »Bax« ist der Autor dieses Themas

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1

Sonntag, 31. Oktober 2021, 12:38

3D Model Snapshot not Loading (not even in the directory)

Good Day!

Can anyone help me with this?
When I rendered the tour, the 3D Model Snapshot is not included in the folder.
Also it is showing the error:

Zitat

ERROR: plugin[ev_menuthumbimage-scene_model3d] - loading of './assets/model3d/snapshot.jpg?nocache=0.5158950201533463' failed!
Please see attached photo.
»Bax« hat folgendes Bild angehängt:
  • Screenshot_15.jpg

xmaster

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Donnerstag, 17. März 2022, 07:36

did you ever solve the problem? I get this error too. thank you.

Bax

Anfänger

  • »Bax« ist der Autor dieses Themas

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3

Sonntag, 20. März 2022, 07:14

Hello,

What I just did is:

1. Took a screenshot of the Dollhouse and save it.
2. Edited in Photoshop with the default size (250x130 px).
3. Save to /assets/model3d/ with the filename snapshot.jpg.

Hope this helps.

jordi

Profi

Beiträge: 583

Wohnort: Barcelona

Beruf: creating ideas & coding them

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4

Dienstag, 5. April 2022, 14:24

There were some cases were large textures caused a loading issue and the image was not created.
This is solved in latest release 1.4.0
everpano.com step beyond 360

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