krpano video not showing on new web host

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Freitag, 9. Dezember 2022, 12:09

krpano video not showing on new web host

Can you guys help. Uploaded 360 video to Siteground and I get the following error: -

FATAL ERROR
youtube-player/youtubeplayer.xml - loading failed! (403)

You can see the error when clicking the following link: -

https://gamingsquad.co.uk//360tour/tour.html

Can someone please tell me what has gone wrong as these same files worked fine for the last 2 years on my previous host bluehost.

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kme

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Beiträge: 310

Wohnort: Belgium

Beruf: Long time coder, product manager and 3D enthousiast

Freitag, 9. Dezember 2022, 13:18

Your host is returning error 403 when trying to access the file.
You most likely created the directory with the incorrect permissions for the webserver to read files in it.

Plugins and more on my gumroad page

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andrew22222

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Beiträge: 397

Wohnort: Australia

Freitag, 9. Dezember 2022, 22:21

I noticed that when you click on the image link (on the gaming squad website) to view inside of the van 360 the url goes to

https://gamingsquad.co.uk//360tour/tour.html

Note that there's two // just before 360tour

Would that make any difference?