Can anyone advise how I can stop Make Pano droplet app being blocked from opening on Mac?

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garethmorris

Beginner

Posts: 4

Friday, February 3rd 2023, 11:54am

Can anyone advise how I can stop Make Pano droplet app being blocked from opening on Mac?

The Make Pano droplet app is being blocked from opening on Mac

I get this 'Panotools can't be opened because Apple can't check for malicious software' error message.

Any suggestions how to over-ride it?

...and yes I did run the 'Mac fix' when I installed it. I'm using Monterey OS12.3

garethmorris has attached the following file:

Screenshot 2023-02-03 at 10.48.42.png (121.48 kB - 51 times downloaded - latest: May 7th 2023, 7:34am)

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$indexofrefraction is offline$ indexofrefraction

Professional

Posts: 1,304

Friday, February 3rd 2023, 10:51pm

"Google Chrom downloaded this file on 11 October 2016" ?
Hmm.. what krpano version is this and did you try the same with 1.20.11 ?
Just FYI, tours built with krpano from 2016 will not run correctly on modern Phones.

zFilter plugin -- zFlare plugin -- zSnapshot plugin

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klaus.krpano

Administrator

Posts: 13,420

Wednesday, February 8th 2023, 12:40pm

Hi,

On Mac the applications need to be signed with certificate and I think such certificates have a lifetime of 5 years, so that might have expired... or your Mac currently can't contact the Apple servers for certificate checking...

Maybe it's possible to disable that certificate check somehow, but better just try using a newer krpano version...

Best regards,
Klaus