HTML5 version of Pre Relis 2: errors "ERROR: loading of /panoramas/8/tiles/r/1/0_0.jpg failed!"

  • We store our tiles in amazon.s3 storage. In flash version all works good. But in html5 version we get errors:


    Our server redirects requests to s3 storage, for exaple "/panoramas/8/tiles/f/1/0_0.jpg" will be redirected to something like this "https://our-domain.s3.amazonaws.com/uploads/panora…ires=1389794197"
    We have no problems with access or CORS as I see:
    https://www.dropbox.com/s/ilchonssiwvg…%2017.49.37.png
    https://www.dropbox.com/s/232cjk84lby1…%2017.48.10.png
    Have any ideas what is wrong here?

  • Hi,

    there can be basically only two reasons - either the file is not there - or there is a security restriction like CORS...

    Maybe try if other CORS settings make a difference:
    https://krpano.com/docu/xml/#security.cors

    Btw - just as note - Flash and HTML5 can't be compared regarding cross-domain access, both systems are working differently and independently here.

    Best regards,
    Klaus

  • Have you ensured that it is working for you in IE11 and/or a Microsoft Surface tablet?

    Right now I find that if I store my tiles on Amazon S3 and have a relative redirect path in .htaacess (like I assume you do)... it works all fine in 1.17pr2 in all browsers in HTML5 and Flash.... EXCEPT for IE11 and HTML5. If you test the non-Flash player in IE11, you might find the same issue when a hard-link to the Amazon S3 is not specified.

    If your IE11 WebGL player is accessing your Amazon S3 tiles and in your XML it is URL specified as "/panoramas/8/tiles..." with only your htaacess redirect in place, I'd love to hear from you!

  • Have you ensured that it is working for you in IE11 and/or a Microsoft Surface tablet?

    Right now I find that if I store my tiles on Amazon S3 and have a relative redirect path in .htaacess (like I assume you do)... it works all fine in 1.17pr2 in all browsers in HTML5 and Flash.... EXCEPT for IE11 and HTML5. If you test the non-Flash player in IE11, you might find the same issue when a hard-link to the Amazon S3 is not specified.

    If your IE11 WebGL player is accessing your Amazon S3 tiles and in your XML it is URL specified as "/panoramas/8/tiles..." with only your htaacess redirect in place, I'd love to hear from you!

    Actually I don't know do we have this problem in IE11 or not. I'll try to check it soon. But we got problems in Chrome and now we investigate what is the reason - our server or amazon.

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