I bought Panotour and I created a tour for a client that randomly crashes both his iPhone 4 and my 4S running iOS 7 constantly. If it were only my phone or only his it wouldn't be a problem because I could blame the individual phone but it's happening to both of us exactly the same way. It does NOT crash on the iPhone 5 and I don't have any reports of it crashing on other devices.
I have been trying to get a solution on the Panotour forum and from their support but they say they can't replicate it and they haven't been incredibly helpful...
My client won't buy a tour that crashes the browser of his iPhone so I tried to recreate it in Krpano.
I created this basic test tour with 1.17.4 to see how it would work but it crashes too! There is nothing in this but autorotate. It will usually crash in the first minute if you just leave it there on autorotate. But I turn off auto lock and let it run and every time it crashes.
Test tour: Cili_Ikat_Hand_Weaving_Mill_in_Bali
My iPhone crashlogs say it's a LowMemory problem. I have restarted my iPhone and there are no other apps running. I have also cleared the browser cache.
Input pano is 228mb 10688 X 5344 8 bit TIFF using MAKE PANO (MULTIRES) droplet.app
PLEASE HELP!!!