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1

Saturday, August 1st 2009, 11:36pm

Can't get the license to work on my domain.

Hello everyone,

I am quite new to this forum, just purchased KRpano about an hour ago and asked to have my domain www.stefanzander.com registered.

I am following the instructions and trying to get a pano up and going on the website but I am having trouble with the license.

I loaded a panoramic image to one of the example html and added the .license file. The pano runs without the "demo logo" on my local folder. But when I upload it I get a license error message and am directed back to krpano website.

http://www.stefanzander.com/pano/vr/fullscreen1.html

According to my hosts wiki ( http://wiki.dreamhost.com/MIME_Types#Add…_own_MIME_types )
they should be able to recognize the required MIME type "application/octet-stream".

I have also tried renaming the license file to license.xml, and edited the HTML to link that file. Again I am able to run the pano on my local folder without any "demo" messages. But when I upload it I get the same license error message.I am stuck now and don't know what else to try. Can anyone offer any help and suggestions?Any help is greatly appreciated.Regards,

Stefan

www.stefanzander.com




VN2009

Professional

Posts: 1,336

Location: Duluth MN

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2

Saturday, August 1st 2009, 11:45pm

the license file name has to be the same as the swf. if you left krpano.swf with the default name the other file must be krpano.license. they should reside in the same folder at the same level.

somehow you have to verify your isp hosting. jsut becuase a tech says it can recognze it doesnt mean it really can.

3

Sunday, August 2nd 2009, 3:29am

perhaps this will help.

http://krpano.com/docu/iisservers/

or you could use kprotect and embed your license in the .swf

4

Monday, August 3rd 2009, 10:33am

Many thanks to those who replied.

Klaus was able to identify the problem, it was a simple issue with the access rights of the license file.

Regards,

Stefan

5

Wednesday, September 23rd 2009, 7:10pm

License error message

Hello,

I guess I have to write in english here.
I'm developping a website for a client who purchased the license for 2 domains
I've placed the files (swf and xml) and images folder in the same directory.
I've tried to rename the krpano.license to license.xml and added ?license=license.xml in the html code that calls the swf
I've also changed the CHMOD on this file

But I still get an error with no more details than : "LICENSE ERROR".

Is there a way to get a new license that works or what is it I should do to get it work.

Thank you for your help

*cry*

6

Wednesday, September 23rd 2009, 7:18pm

You could use the krprotect tool and embed the license in the .swf. There are several options.

Here is a link to using the tool.

http://www.krpano.com/forum/wbb/index.ph…d&threadID=1373

Jarredja

7

Wednesday, September 23rd 2009, 7:28pm

Thank you Jarredja for your answer but I don't get it
I downloaded the kprotect tool

If I open the tool it says it can't find krpano.swf nor krpano.license, but there here.
And When I try to export it says that the file krpano.swf not found check the setup tab, but the file is there in the same directory
There is not much of my hair left on my head now...

Thank you for your help

This post has been edited 2 times, last edit by "BYP" (Sep 23rd 2009, 7:59pm)


8

Wednesday, September 23rd 2009, 7:58pm

1. Locate and open the kprotect.exe file in the krpanotools.

2. Click Run.

Tie it to your domain using these steps.

Notice three tabs at the top: Protect, Embed/encrypt, setup

3. choose protect(if it is not already chosen)

4.Protect mode ---> Domain limited
5.Disable External Parameters ---> unchecked
6.Disable Javascript Interface ---> unchecked
7.Disable local / ofline Usage ---> checked (if you do not need to use the generated swf file locally)
8.Add Domain ----> yourdomain.com (To make the generated swf file only usable from that domain)

9.Click the "Generate protected file"
10.Save the file in place of your .swf file in your tour.


I keep it krpano.swf (your call) If you change it, you have to correct it in the html and possibly other places. I always leave it krpano.swf



Note:These directions are basically Michel and my comments together.

Hope this helps.

9

Wednesday, September 23rd 2009, 9:00pm

Sorry, I was in a hurry when I typed up the original instructions and forgot to mention actually installing the files into the kprotect. I had done the setup back in June when the latest release came out and it slipped my mind as I typed the instructions.

Setting Up Kprotect

1.Click on the Setup Tab.

A.There is a blank calling for the [Path to the "krpano.swf" ] Click browse and direct the program to the krpano.swf from your most current download. After that, click install.

B. There is a blank calling for [Path to the krpanotools.license] Click browse and direct the program to the krpanotools.license from your unzipped license package. After that, Click install.

C. There is a blank calling for [Path to the Domain or Unlimited Domain krpano.license] Click browse and direct the program to the krpano.license from your unzipped license package. After that, Click install.

D. There is a blank calling for [Path to the krpanobrandingfree.license] Click browse and direct the program to the krpanobrandingfree.license from your unzipped license package(If you purchased it). After that, Click install. If you did not purchase it, do nothing here.

The above steps should not need to be done more than once UNLESS you upgrade to a new version. Such as when Klaus turns loose with 1.0.08 B9 or any future upgrades. At that point you will have to reinstall the krpano.swf into kprotect.

Now if you have not yet entered the info into the protect tab, here is the information to do so. If you have already completed filling out the protect tab just skip steps 1-8 and continue to step 9.

Protecting your License


Tie it to your domain using these steps.

Notice three tabs at the top: Protect, Embed/encrypt, setup

1. choose the Protect Tab

2.Protect mode ---> Domain limited
3.Disable External Parameters ---> unchecked
4.Disable Javascript Interface ---> unchecked
5.Disable local / ofline Usage ---> checked (if you do not need to use the generated swf file locally)
6.Add Domain ----> yourdomain.com (To make the generated swf file only usable from that domain)

7.Click the "Generate protected file"
8.Save the file in place of your .swf file in your tour.


I keep it krpano.swf (your call) If you change it, you have to correct it in the html and possibly other places. I always leave it krpano.swf



Note:These directions are basically Michel and my comments together.

This post has been edited 2 times, last edit by "Jarredja" (Sep 28th 2009, 9:57pm)


10

Thursday, September 24th 2009, 8:21am

Hello

I did A & C as I don't have krpanotools.license nor krpanobrandingfree.license
I can now generate the protected file but get a alert message : WARNING Licenses not found - DEMO MODE

How is that ?

Thank you again for your help

Matt

11

Thursday, September 24th 2009, 8:57am

Hi,
But I still get an error with no more details than : "LICENSE ERROR".
can you show a link to the not working example? (via mail or pm is also possible if you don't want to made it public)
if the domains are the same like the registered ones it should work normally...



I did A & C as I don't have krpanotools.license nor krpanobrandingfree.license
I can now generate the protected file but get a alert message : WARNING Licenses not found - DEMO MODE

How is that ?
kprotect is a TOOL and requires a tools license
(the branding free license is optional and not required)


best regards,
Klaus

michel

Professional

Posts: 1,153

Location: ANDORRA

Occupation: TV

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12

Thursday, September 24th 2009, 9:26am

Hi BYP,

Quoted

I can now generate the protected file but get a alert message : WARNING Licenses not found - DEMO MODE
This WARNING comes because of the missing krpanotools.license. So, Kprotect is working in DEMO MODE. You must purchase a krpanotools.license to get out the DEMO MODE.

note: Perhaps you can find more advantageous to buy an unlimited-domain-license. (Krpano viewer without limited domain use + Full Krpanotools)

note: Krpano.swf + Krpano.license have to work normally if they are installed correctly and if the license correspond to the domain where they are installed... THERE IS NO NEED to use Kprotect to make them to work *attention* Using Kprotect, you make save your license to be used by others and you make a little easier the installation because you get only one file to be installed (between other things)

About how to install each license files:

Quoted

krpano.com - krpano Flash Panorama Viewer & Tools (1.0.0) - install.txt
=============================================================================

INSTALL


krpano Flash Panorama Viewer:

Copy the "krpano.license" file into the folder of the krpano SWF file.
If the SWF file was renamed, the licence file must be renamed accordingly.


krpano Tools:

Copy the "krpanotools.license" file into the folder of the of the
"krpano tools" programms.




=============================================================================
krpano.com - mail@krpano.com
Salut.

Edited: sorry.... I just see that KLAUS have respond to your request... *rolleyes*

13

Thursday, September 24th 2009, 9:47am

Edited: sorry.... I just see that KLAUS have respond to your request... *rolleyes*
no problem, your explanations are good as always

14

Thursday, September 24th 2009, 10:11am

Ok sorry my client says he has a krpanotools license taht he's going to send me right away.
So I'll try again with it

To answer Klaus, the example is here :
http://www.bookyourparis.com/vr/

The license is for this domain and another one.

Thank you

15

Thursday, September 24th 2009, 10:27am

To answer Klaus, the example is here :
http://www.bookyourparis.com/vr/

The license is for this domain and another one.
Hi,

this krpano.swf there has a "demo" license embedded (from the kprotect tool),
(maybe you have overwritten the original krpano.swf )

please use a fresh krpano.swf from the download package,

best regards,
Klaus

16

Thursday, September 24th 2009, 10:29am

Ok I received the krpanotools license and repeated the install proccess.

It seems to work fine now on the export.
But still, when I upload the swf file, the error license message is still here

17

Thursday, September 24th 2009, 10:33am

But still, when I upload the swf file, the error license message is still here
clear your browser cache!
it's working now

18

Thursday, September 24th 2009, 10:33am

please use a fresh krpano.swf from the download package,

What do you mean ?
Can I just copy and paste from a zip that I downloaded yesterday from krpano website ?
Because I just did it and it still doesn't work

PLEASE HELP ME

19

Thursday, September 24th 2009, 10:37am

Because I just did it and it still doesn't work

PLEASE HELP ME
it's already working!
clear your browser cache and reload the page...

20

Thursday, September 24th 2009, 10:39am

I don't know why but it is working now.

I'll go to the next step of my process and see how it goes and if I need more help

Thank you any way.

Matt