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  • "Birdseye" started this thread

Posts: 124

Location: De Haan

Occupation: Freelance Photographer

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Tuesday, November 4th 2014, 11:14am

Problems with Iphone 6+ (Krpano 1.17)

Does anyone have problems with viewing VT's (1.17 build) with the Iphone '6 plus' ?
A client of mine is complaining about crashes on almost all Vt's. The same VT's are working fine on the normal Iphone 6



Saturday, November 8th 2014, 6:55pm


which 1.17 version?
Since 1.17.3 there were additional workarounds for iOS crashing bugs and there is no reason to stay on any older 1.17 version, I would recommend upgrading to 1.18!

I have got an iPhone 6 plus 128gb today for testing and everything was working very fine there - no crashes at all and the high res screen was looking very good with the large multires pano (but all tested only with version 1.18 of course).

Best regards,


Friday, November 21st 2014, 2:16pm

I have today paid a visit to the local Apple store to try out my new tour on their various devices.

All worked well except the iPhone 6 Plus. There definitely seems to be a problem with this device in landscape mode.

I initially thought there might be something wrong in my code, but the same things happened with the example panos on the krpano website.

Opening the Corfu tour in Safari while holding the phone in landscape mode resulted in the pano displaying only a strip of the image, complete with the pano's own control bar, but at the top of the screen immediately below Safari's menu bar, with the rest of the display blank below it. I then rotated the phone to portrait mode and all was OK. I turned it back to landscape mode and then the krpano control bar was off the bottom of the display and not visible. Dragging upwards brought it back onto the screen. Dragging downwards then moved it half on and half off the screen.

Also, there were times the screen failed to respond to touch while in landscape mode, but again all was OK in portrait mode. I tried the website and none of the links on that would work in landscape mode, so it seems the problem is not limited to the display of panoramas.

With an Apple technician in attendance I tried two other iPhone 6 units and had similar results, which left him baffled. The problem appears to be limited to the iPhone 6 Plus. The normal iPhone 6 was OK.


Monday, November 24th 2014, 1:39pm


that's an iOS bug - when the iPhone 6+is in standard (not-zoomed) mode, the Safari browser will always display the url- and the tab-bar on it's top - but the problem (as always with Apple) the webpage page-height was not adjusted. iOS 7.0 and an iOS 8 beta version had the same problem/bug on iPad.

Here a test-case:

A workaround would be using the iPhone 6+ in zoomed-mode.

Best regards,