HTML5 black screen

Anoril · April 2, 2016 at 2:02 PM

Hello,

I have a strange behaviour I can't explain:

The page jsiTest/s (html5 krpano) is displayed full black on a Firefox browser. But it is correct on two other computers, using FF and Chrome, and also with Android phone and iPad tablet...

( code is here : lv360.xml and expo0.xml => I have hidden plugins and hotspot for testing purposes)

When I try to analyze the content, I can see that the div containing the pano images is set with "opacity: 0"... If I cahnge it manually to 1, the pano shows up... How that can be?

=>

Note that is very specific and no of my test users has the issue but one.

Best regards,

Paul

svb · April 4, 2016 at 5:30 PM

Hi,

perhaps it`s a problem with the .gfx.crash-guard setting in FF...

TRY:
in FF: about:config
search for: gfx
reset all gfx.crash-guard settings

Had similar problem, happens when some webGL errors set "wrong" params in the FF gfx-settings

Hope it helps,
Steve

klaus.krpano · April 8, 2016 at 7:22 AM

Hi,

that opacity:0 (for the hotspot layer) was a bug in the 1.19-pr3 version.
That's fixed in the 1.19-pr4 version.

Best regards,
Klaus

Anoril · May 10, 2016 at 11:32 AM

Hi!

Thanks for your help SVB, and for the fix, Klaus!

Warm regards,

HTML5 black screen

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