Video interface does not show where (the time) I am at in video

When I play the video, the video interface always says I'm at 0:00 in the video.

Note that when I directly change the time in the video to say 1:11, the video interface works again.

Is there anyway to reset the video reader so it can always tell where I am at in the video?

I am also not having the user play the video using the interface. The first time the user hits play is with a different button using
[size=10]

changepano( loadscene(video_scene, null, MERGE|KEEPVIEW|KEEPMOVING, BLEND(1)););		plugin[video].play();

The video time doesn't move at all when played on my iphone. Even if I skip midway to the video, the video will play at that point but the counter will not say that any time has passed in the video.

Here is the error i receive when skipping to different points in the video.