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1

Sonntag, 18. September 2016, 06:11

Virtual Tour Editor - FATAL ERROR (Solved)

Hi!

Today I have found a bug. All my Virtual Tour Editor files (tour_editor.html) don't work. Totaly all files, including those which I have made many months back.



At the same time the main file of a virtual tour (for example tour.html) works correctly if I use KRpano Testing Server.

Why? Updating of the browser? Or Windows update? Or virus?

Dieser Beitrag wurde bereits 1 mal editiert, zuletzt von »Valentin« (18. September 2016, 13:05)


2

Sonntag, 18. September 2016, 09:14

I am also getting the same error. I think its chrome browser update..It doesn't allow files to load from local files for security reasons. Dn't know for sure.

But open tour editor in mozilla firefox it works..

3

Sonntag, 18. September 2016, 12:35

Oops... The last browser update has removed Adobe Flash security settings for local content *rolleyes*

4

Sonntag, 18. September 2016, 21:02

Krpano virtual tour editor no longer working???

I have been experiencing the same "security error" since Sept 17 while trying to run the Virtual Tour Editor on Mac Firefox, and Safari.
How do I resolve this sudden problem??? *sad*

5

Sonntag, 18. September 2016, 22:28

Hi,

as it seems the latest Flashplayer update a few days ago has disabled the possibility to load local xml files by default.

There are two possibilities:

1. Use a localhost server, e.g. like the included krpano Testing Server:
http://krpano.com/tools/ktestingserver/#top

2. Or adjust the Flashplayer security settings:
http://krpano.com/docu/localusage/#changesecuritysettings
E.g. add 'c:' (Windows) or '/' (Mac) as location, then all panos within these paths will be able to use the vtoureditor helper tool again.

Btw - there will be soon a new a krpano tool as replacement for the vtoureditor plugin. It will be a standalone tool and will work without Flash and without the Browser.

Best regards,
Klaus

6

Sonntag, 18. September 2016, 22:45

Thanks for the solutions. I got rid of the ERROR by adding my computer to the Trusted Locations settings. A right-click in the error window will show the choices. Looking forward to the new Virtual Tour editor tool!!!

JessieMalou

Anfänger

Beiträge: 2

Wohnort: The Netherlands

Beruf: I am an Photographer

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7

Sonntag, 18. September 2016, 23:48

Thanks for the solutions. I got rid of the ERROR by adding my computer to the Trusted Locations settings. A right-click in the error window will show the choices. Looking forward to the new Virtual Tour editor tool!!!
I've got that problem too, and tried the solution that's posted here, but it doesn't seem to work!
Am I doing something wrong?

I'm using option 2, and following the exact steps... still it doesn't work. *sad*

8

Montag, 19. September 2016, 10:12

Am I doing something wrong?
When done correct it would work - so probably yes...

What have you done exactly?
Describe it as detailed as possible.
And - what system - Windows or Mac? - and what browser?

Or simply use option 1...

9

Montag, 19. September 2016, 10:17

Btw - here an official confirmation from the Flashplayer 23 release notes:
https://helpx.adobe.com/flash-player/rel…ease_notes.html

Zitat

Disabling local-with-filesystem access in Flash Player by default

Beginning with Flash Player 23, local-with-network permissions will
now be applied to all local SWF content, regardless of the preference
chosen at compile time.

Background:
When playing Flash (SWF) content from local filesystem, developers have
historically been able to configure content to exclusively read from the
filesystem, or communicate to the network. When this functionality was
introduced over a decade ago, it enabled an interesting array of
use-cases ranging from simple games to interactive kiosks. In context of
modern web security, we believe that it is time to retire local
filesystem functionality in the browser plugin. At the same time, Adobe
AIR has been established as a robust, mature solution for delivering
ActionScript-based content as a standalone application.

Vast majority of Flash Player users and content will be unaffected by
this change. This change only impacts Flash content played from the
local filesystem, using the browser. Flash content hosted on the
internet and local webservers, as well as the Standalone Flash Player
remains unaffected.If you are a user who requires this functionality,
these files can be added to the list of Trusted Locations in Flash
Player.

Workarounds for Legacy Content:
We highly recommend that you only circumvent these controls to enable content from sources that they trust.

For Individuals:
For Internet Explorer, Edge, Firefox, Opera and Safari:
On the affected system, go to: Control Panel > Flash Player > Advanced > Developer Tools > Trusted Location Settings
Click the icon and add relevant SWF(s) to the list

For Google Chrome (and similar PPAPI browsers):

Navigate to the settings manager page
Choose Edit Locations > Add Locations from the list.

JessieMalou

Anfänger

Beiträge: 2

Wohnort: The Netherlands

Beruf: I am an Photographer

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10

Montag, 19. September 2016, 11:02

Ok, so I've tested it again and thank god it works in Safari....!!

But it has to be able to work in Chrome as well right?

Before, I used Google Chrome and it used to work just fine, but now it doesn't anymore.
I tried to added the locations on the Flash Player page, but it still doesn't work.
But what location do you need to add exactly? Is it just the specific files or something else? Because that's what I did and it doesn't work.

So, I use a Mac, with Google Chrome as I said above.

11

Montag, 19. September 2016, 11:14

You might need to change the Flashplayer settings separately - in Safari and in Chrome. Chrome has its own internal Flashplayer.

On Mac add '/' as trusted folder (or the lowest level folder where you store your panos/tours), then all folders and subfolders within that path will be trusted. Btw - type in the path manually, not via the selecting file/folders dialogs.

Beiträge: 62

Wohnort: Peterborough, UK

Beruf: Virtual Tour Photographer

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12

Montag, 26. September 2016, 19:01

Adding / to the trusted folder worked for me. Thanks :-)
Many thanks,

Adrian Salisbury, UK
Smart Virtual Tours

13

Freitag, 30. September 2016, 09:40

Hi

We have clients, that requires vtours offline.

Is there another way to allow offline vtour, than adjust flash security settings or install krpano testing server?

It would be quite annoying to force our clients to do these steps...

14

Freitag, 30. September 2016, 11:40

Hi,

have a look at the new localhost servers from version 1.19-pr8:
krpano 1.19-pr8 with macOS Sierra support, improved iOS 10 support and new localhost servers

With them one doubleclick is enough to the view the tour locally.

Best regards,
Klaus

15

Dienstag, 4. Oktober 2016, 20:54

Hi Klaus, thank you for the tool.

But when I open the exe file, i have got the "Your internet security options prevent to open this file... "

My clients would need to change the internet security options, so it would be almost the same complication, as to change the flash settings...

Maybe is there another way, or am I doing something wrong?

16

Mittwoch, 5. Oktober 2016, 07:18

But when I open the exe file, i have got the "Your internet security options prevent to open this file... "
Is that a message from some custom virus scanner or security tool?

17

Donnerstag, 6. Oktober 2016, 09:46

It is a Windows security message, not the virus scanner...

18

Donnerstag, 6. Oktober 2016, 11:15

Hi,

I running http://krpano.com/docu/localusage/#changesecuritysettings serval times, still does'nt work :-( I used, firefox, chrome and explorer all gives the same result : FATAL: tour.xml

please help me!

Regards

19

Donnerstag, 6. Oktober 2016, 13:46

It is a Windows security message, not the virus scanner...
Sorry, but I don't know why you would get that message, I'm not getting it on any of my Windows systems...
Here some help from the web - maybe try that:
https://www.techperiod.com/fix-these-fil…opened-windows/

I running http://krpano.com/docu/localusage/#changesecuritysettings serval times, still does'nt work :-( I used, firefox, chrome and explorer all gives the same result : FATAL: tour.xml
What folder have you added to the trusted folders?
Due my experience the file/folder dialog in the Flash security settings sometimes doesn't work.
If that's the case try entering e.g. just 'c:' in the trusted folder input field.


Btw - here as note too - I'm already working on a standalone replacement tool for the flash-based vtoureditor plugin - than that plugin and Flash wouldn't be necessary anymore to edit the tours.

Best regards,
Klaus

20

Montag, 10. Oktober 2016, 10:51

Hi Klaus,
I try just the "C:" and it works! I can open the tour_editor.html ! Thanks!