krpano 1.19pr12 cannot change scene in VR

Hi

I just made a small tour where in VR i call an loadscene action in the onclick event of a hotspot.
It works great on my desktop, but always freezes on the mobile i use. And as it's done for VR i need it working on the mobile.
Also the next/prev scene arrows freeze when i want to use them. Is this a bug of the current release?

Thanks
Sven

Hi all

It has to do with distorted video hotspots. When i add the first distorted video hotspot i can not use the loadscene action anymore.
Anyone has a solution for that? It's pretty urgent now, has to be running tonight.

Thanks
Sven

Seem to be a Browser based problem.

IOS with Safari:
Freeze when calling the loadscene action and even if i want to remove the Videohotspot that is causing the problem

Android with Firefox:
Doesn't show the Video at all, only a black frame where the video should be. Can be a Videoformat problem...

Android with Chrome:
Everything working as it should

Now it has to be running on Safari as well as at least 50% of people use that browser.
Anyone an Idea for a fix?

Thanks
Sven

Anyone?

It would be possible to just delete all hotspots before loading the new scene. But even the the removehotspot action freezes.
Or do you know a way to just load the new pano in the image layers (multires) without changing scene? Would be some more work for me but maybe that would work

thanks
Sven

Sure here is the information you need:

Url: https://360.raumgleiter.com/0000_sundowner/
Xml: https://360.raumgleiter.com/0000_sundowner/tour.xml

Thanks for any help
Sven

So i finally found an Error Message when reading out the iOS Safris Log.

It says: TypeError: null is not an object (evaluating 'a.paused') coming from

function E(a) {        m.ios && !0 !== a.paused && (g.iOS_current_video = a)    }

Quote from Tuur

set the video plugin to visible false when you want to change scene or so

already tried that and also removing the whole videohotspot. Didn't work for me

super danke