krpanotools x64 crash

  • Hello Klaus!

    I'm using the krpano tools as an external (command line) program from an Adobe AIR based desktop app. So far it has worked fine, but lately I've been experiencing some crashes. All I get is the following info:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: krpanotools64.exe
    Application Version: 0.0.0.0
    Application Timestamp: 5a217a8b
    Fault Module Name: StackHash_f1da
    Fault Module Version: 6.1.7601.18247
    Fault Module Timestamp: 521eaf24
    Exception Code: c0000374
    Exception Offset: 00000000000c4102
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1038
    Additional Information 1: f1da
    Additional Information 2: f1daa28eb1693c528e3761282611ec6f
    Additional Information 3: eeb2
    Additional Information 4: eeb2c3206cbe7c2100648d2800165afe


    The exit code (which should normally be 0) from the executable is: 3221226356.


    This happens on Windows 7, x64, but my clients say the same happens on Win10 too. Any idea what's going on?

    Einmal editiert, zuletzt von webseta (20. Februar 2018 um 01:12)

  • I'll check, although I'm afraid that might be hard because as it seems, it's quite random which image it crashes on (we're feeding the tools a massive boatload of images, one at a time of course). I was hoping the error log Windows provided me might be of some use, but again, I'll try to narrow the issue down. Stay tuned.

  • hi
    i had a crash encrypting a file for some days now
    whe i was splitting the file in pieces so i could see what bit was causing it i found a bunch of code that was nos in the xml and not in comments (it was a comment but only had end.. not start)
    i added the start in the comment and all went well
    don't know if it is your case

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