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1

Friday, November 2nd 2018, 1:15pm

pinch-in pinch-out does not work on Edge

Hi,

pinch-in pinch-out does not work on Edge.
But IE11 works.

Is it a problem with Edge and Windows 10?


Thank you.

2

Monday, November 5th 2018, 12:46pm

Hi,

there is no known problem, touch control was working fine on Windows 10 devices with touch-screens (in Edge and IE11).

What device do you use?
And what browser and krpano version?
Link to the example?

Best regards,
Klaus

3

Tuesday, November 6th 2018, 2:48pm

thankyou klaus
>What device do you use?
For example,
Microsoft Surface Laptop Lenovo Yoga 2 11
Touch screen model.
>And what browser and krpano version?
Windows10 Home 1803(17134.345) Microsoft EdgeHTML 17.17134 krpano 1.19-pr16(build 2018-04-04)
>Link to the example?
krpano Examples https://krpano.com/tours/paris/


I am creating a store application in C#.However, because the component of the Web view is an Edge, it does not work, so it's in trouble.
I am happy if I know something.
Thank you.

4

Tuesday, November 6th 2018, 10:56pm

Hi,

sorry, you're right - I have updated my Windows 10 touch test device now and with the latest update the touch-support wasn't working anymore.

The reason is that the 'pointerEnabled' property has been removed in the latest MS Edge update. And krpano was using that for testing if the IE/Edge browser is supporting touch control.

In the next krpano release this change will be included/respected.

For a manual fix for the moment add the following line in the html file before calling the embedpano() function:

Source code

1
2
navigator.pointerEnabled = navigator.maxTouchPoints > 0;
embedpano(...);


This 'restores' the missing pointerEnabled property.

Best regards,
Klaus

5

Tuesday, November 6th 2018, 11:13pm

Hi,

please see also here - in Chrome 70 there was a similar change that requires also a workaround:
Chrome 70.0.3538.77 breaks KRPano touch functionality

Best regards,
Klaus

6

Wednesday, November 7th 2018, 12:38pm

thankyou klaus

It worked so well!!


I appreciate it very much.


Thank you.