Hello everyone,
One of my clients have complained that the touch control on his touchscreen DELL Inspiron 5000 Series doesn't work anymore.It used to work OK, but now he can't move around using his finger.He has the same problem in a big Kiosk display.
The console traces all the control settings, and it confirms that all the settings have the default values.
INFO:krpano 1.19-pr16 (build 2018-04-04)
INFO: HTML5/Desktop - Chrome 70.0 - WebGL
INFO: Registered to: Rafael Guerra Paz
INFO: Google Analytics Plugin: v1.3 (BETA 1)
INFO:Scene name:scene1
INFO: touchscreen: false
INFO: usercontrol="all": all
INFO: mouse="drag": drag
INFO: touch="drag": drag
INFO: dragrelative="true": true
INFO: draginertia="0.1": 0.1
INFO: dragfriction="0.9": 0.9
INFO: drag_oldmode="false": false
INFO: movetorelative="true": true
INFO: movetoaccelerate="1": 1
INFO: movetospeed="10": 10
INFO: movetofriction="0.8": 0.8
INFO: movetoyfriction="1": 1
INFO: keybaccelerate="0.5": 0.5
INFO: keybspeed="10": 10
INFO: keybfriction="0.9": 0.9
INFO: keybinvert="false": false
INFO: keybfovchange="0.75":0.75
INFO: mousefovchange="1": 1
INFO: fovspeed="3": 3
INFO: fovfriction="0.9": 0.9
INFO: zoomtocursor="false": false
INFO: zoomoutcursor="true": true
INFO: touchzoom="true": true
INFO: keycodesleft="37": 37
INFO: keycodesright="39": 39
INFO: keycodesup="38":38
INFO: keycodesdown="40": 40
INFO: keycodesin="": 107
INFO: keycodesout="": 109
INFO: keydownrepeat="true": true
INFO: bouncinglimits="false": false
The problem is that Krpano doesn't recognise the device as touch screen.
Returns:
The tours didn't change. Could this be due a recent Chrome update?
Is this a KRPano bug?
Is there anything I can do to fix it?
Many thanks
Rafael