sound doesn't stop when closing mobile browser

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jeromebg

Professional

Posts: 1,116

Location: Angers - France

Occupation: 360 experiences creator

Thursday, December 12th 2019, 10:12am

sound doesn't stop when closing mobile browser

Hi,
I have an issue on mobile browser, when streaming a webradio as background sound, when I close the browser on mobile the sound pause and play again...
I have to kill the browser to stop the sound...
tried on android / chrome and android browser
for exemple you can try this url : https://www.360images.fr/360/nyc/bridges.html

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Scott Witte

Intermediate

Posts: 382

Location: Milwaukee, WI USA

Occupation: Professional Photographer

Wednesday, December 18th 2019, 5:43pm

Going to that page in Chrome on Android I get no sound.

In my develpement using v1.20.2 I have no problem with sound continuing playing after switching to a different tab. Example: Carlsbad Caverns.

BTW, consider changing your htaccess file to automatically redirect any http URL requests to https.

Scott Witte
Tour de Force 360VR
Scott Witte Photography

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jeromebg

Professional

Posts: 1,116

Location: Angers - France

Occupation: 360 experiences creator

Wednesday, December 18th 2019, 6:16pm

Thx for looking Scott.
Well I have sound ?
You use playsound in your exemple which works fine, the problem appears with streamsound !
PS : my non www or https redirection is managed by my cms

Best regards

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Scott Witte

Intermediate

Posts: 382

Location: Milwaukee, WI USA

Occupation: Professional Photographer

Wednesday, December 18th 2019, 6:39pm

Quoted from "jeromebg"

You use playsound in your exemple which works fine, the problem appears with streamsound !

Good point. I haven't tested with streaming sound.

And to clarify. I get sound in a desktop browser in your example, but not in Chrome on Android

Scott Witte
Tour de Force 360VR
Scott Witte Photography

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jeromebg

Professional

Posts: 1,116

Location: Angers - France

Occupation: 360 experiences creator

Wednesday, December 18th 2019, 6:42pm

Ok, strange ?
it works for me on android 8.0 + chrome 78.0.3904.108

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Scott Witte

Intermediate

Posts: 382

Location: Milwaukee, WI USA

Occupation: Professional Photographer

Wednesday, December 18th 2019, 6:50pm

Fo me: Android 8.0.0, Chrome Chrome v79.0.3945.79 on a Galaxy S7. Strange that it works on my desktop but not the phone. Should just require a screen touch to start playing.

Scott Witte
Tour de Force 360VR
Scott Witte Photography

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jeromebg

Professional

Posts: 1,116

Location: Angers - France

Occupation: 360 experiences creator

Wednesday, December 18th 2019, 9:04pm

Looks like Chrome 79 was buggy ?

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Scott Witte

Intermediate

Posts: 382

Location: Milwaukee, WI USA

Occupation: Professional Photographer

Wednesday, December 18th 2019, 9:58pm

Quoted from "jeromebg"

Looks like Chrome 79 was buggy ?

Could be. I just checked on another phone but that is also Chrome 79. Also checked using the Samsung browser and no sound there, either.

Tried in Safari on iPhone: Sound played and would not stop after switching to another tab.

Chrome on iPhone: Sound played and stopped when switching to another tab. But it wouldn't start again after switching back. Reloaded page and then it would restart after switching back. switched away and waited longer. Now can't get sound to play after switching back.

Hope that helps a little.

Scott Witte
Tour de Force 360VR
Scott Witte Photography