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Kev-in-spain

Intermediate

  • "Kev-in-spain" started this thread

Posts: 152

Location: Barcelona

Occupation: VR Photographer

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1

Thursday, December 19th 2019, 4:14pm

Testing Server Error

Hi, when using the Testing Server to add hotspots I'm getting this error message when I try to save the xml
ERROR: saving failed - Error #2038
I'm running it on a Mac with Firefox (up to date)

Any ideas anyone?
Kev-in-spain has attached the following image:
  • Testing server error.png

spacerywirtualne

Professional

Posts: 955

Location: Poland, Europe

Occupation: krpano developer : virtual tours

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2

Thursday, December 19th 2019, 4:26pm

But you know you use the program three years ago? Have you tried on the latest Krpano or is this the error?
Your own online, cloud tool for creating virtual tours - www.cms4vr.com

facebook page :: youtube

cms4vr team *thumbsup*

Kev-in-spain

Intermediate

  • "Kev-in-spain" started this thread

Posts: 152

Location: Barcelona

Occupation: VR Photographer

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3

Friday, December 20th 2019, 9:47am

Testing Server Error

The full story is that I've always edited by opening the tour with tour_editor.html in Safari.
I got fed up with how slow Safri is and moved to Firefox.
In Firefox tour_editor.html will not open so I decided to give the testing server a try for the first time.
I have updated to KRpano version 1.20.2 and still get the same error when trying to save the xml.
Kev-in-spain has attached the following image:
  • Testing server error v1.20.2.png

4

Friday, December 20th 2019, 10:45am

Hi,

that's the Flashplayer itself - the capability to save files has been removed from the Flashplayer itself some Flashplayer-Updates ago.
You could try downgrading the Flashplayer-plugin if you really need to get it working that way...

Best regards,
Klaus

Kev-in-spain

Intermediate

  • "Kev-in-spain" started this thread

Posts: 152

Location: Barcelona

Occupation: VR Photographer

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5

Friday, December 20th 2019, 10:49am

As an add... I'm not sure now how I got to the point in the above image. I must have opened a v1.19 tour with the v1.20 testing server as I just realised that v1.20.2 does not generate a tour_editor.html file... what's the process for editing with this version?
Sorry if this is a dumb question but I've been off the radar for a while.

6

Friday, December 20th 2019, 11:04am

Just use the new tour editor that is available since 1.19-pr13:
krpano 1.19-pr13

Kev-in-spain

Intermediate

  • "Kev-in-spain" started this thread

Posts: 152

Location: Barcelona

Occupation: VR Photographer

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7

Friday, December 20th 2019, 1:28pm

Testing Server Error - Solved

Thanks Klaus, as I said, I've been off the radar for a while waiting for the Google steamroller to pass through and I didn't even know (didn't look for) the KRPtools.
What a great tool it is! It's going to streamline my workflow a lot.
Thanks again Klaus for a great piece of software!