KR Pano Tools not loading v1.2 +

  • The KR Pano Tools Application ran fine on 1.19 but on 1.20 + it doesn't open (blue spinner but nothing further). I note it is now strictly 64 bit but that shouldn't be a problem?

    Anyone else had this experience?


    My laptop spec
    intel core 17 6500u cpu
    8gb ram
    64 bit operating system x64 processor
    windows 10 home


    Any ideas?
    Thanks
    Peter

  • Hi.

    I too have this problem.


    I've downloaded krpano-1.20.4 to check out but I can't seem to get krpano Tools.exe to run correctly.
    I get the blue spinner but then it stops. If I check the task manager I see NWIS in the processes so something had fired up but is not visible.

    intel core i7-5820k cpu @ 3.30GHz
    64GB ram
    64 bit operating system x64 processor
    Windows 10 Pro

    Can you please let me know how to troubleshoot?

    Thanks,

    Andrew

  • Hi,

    there could be eventually a problem between the krpano Tools Framework (NWJS) and your GPU or GPU drivers...

    Try using the 32bit version of the krpano Tools, that one is using a different NWJS version and that might work better in such case.

    Best regards,
    Klaus

  • Thanks Klaus.

    The 32bit version of the krpano Tools worked. I never thought to check that one.

    I have a GeForce RTX 2060 with v441.41 game ready driver. Just updated to v442.50 but still no go with 64bit so will stick with 32bit.


    Cheers.


    Andrew

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