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1

Monday, February 10th 2020, 8:25pm

Problems Trying To Register krpanotools 1.20.4

Hi there,

I just downloaded version 1.20.4 and had previously registered 1.20.2 on my machine and was getting the registration failed message:

/Users/martin/Desktop/krpano-1.20.4

./krpanotools register [code]

ERROR: Registering code failed!


I also tried the GUI and it also failed, so I tried removing the .krpanolicense file in my home directory but it still doesn't seem to work.

I did also try and install krpanotools in /usr/local/bin as I had problems generated non-watermarked tiles locally through a web server that I never managed to resolve but have now completely removed that too.

Not sure what else I can try next, is there anything I'm missing?

Cheers,
Martin

2

Tuesday, February 11th 2020, 5:31pm

Hi,

that sounds more like a problem with the license code itself...

Please contact me by mail and attach your license code.

Best regards,
Klaus

3

Wednesday, February 12th 2020, 2:56pm

Hi Klaus,

Thanks for the offer, think it was PEBKAC. I had the license code locally in some notes and for some reason it wasn't working - when I went back to the email containing the code and actually copied it correctly it was fine.... *wacko*

Sorry about that!

Cheers,
Martin