VTour Editor: Error HTML5 Browser with WebGL support required

  • Hello,
    I have Tools 1.20.4. on Win10.
    After starting the Program, the Editor shows this error.
    See attached Screenshot.

    How can I enable WebGL?

    Here the Version / System Info
    krpano Tools Path: D:\Programme\krpano-1.20.4-win32\krpanotools.exe
    krpano Tools Version: 1.20.4 - 32bit (build 2020-02-04)

    NWJS Version: 0.9.2 - 32bit
    Node Version: 0.11.9
    Chromium Version: 32.0.1700.107
    Platform: Windows NT 6.2.9200
    Screensize: 3840x2160 (available=3840x2160) pixelRatio=2.00
    Total Mem: 15.56 GB
    Free Mem: 10.65 GB

    WebGL: No
    CSS3D: No

    Thank you for hints and suggestions.
    Dieter.Ludwig

  • Hello there,
    i am getting the same error. I am using Krpano latest version 1.20.11. Standard (default) virtual tour. There is no 3d content. but virtual tours do not open.
    PC is = Laptop
    CPU= i3-2350M
    No GPU

    Note: If I remember correctly it worked in older versions

    All drivers are installed.
    Windows 10
    Chrome 105+...
    The system is up to date.

    IMG= https://ibb.co/hBVbNdP

  • Hi,

    that means there is no GPU support (hardware-accelerated graphics) for some reason...

    Sorry, but this is a system depended problem and can be fixed only on the system itself, check there everything about GPU/graphics-acceleration.

    Best regards,
    Klaus

  • Hello how are you?
    resolved.
    I downloaded and installed the video card driver from intel official site and it was fixed. (I deleted the graphics driver installed with windows update)
    Thanks,
    Best Regards

Jetzt mitmachen!

Sie haben noch kein Benutzerkonto auf unserer Seite? Registrieren Sie sich kostenlos und nehmen Sie an unserer Community teil!