Hi I am hoping someone can help - we have created out first 360 with hotspots and all is working well apart from an error message coming up at the bottom loading of 'panos/Anise Gallery 360_01.tiles/preview.jpg' failed!
We have checked and the preview jpegs have transferred over fine into the VR Tour Builder but it seems the underscores in the file name have been replaced by spaces and therefore it can't find the file?
Multiple of these messages come up when you hover over the pano previews at the bottom of the page.
Many thanks
Jacky