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Thursday, June 18th 2020, 12:53pm

Need features and Bugs - feature: ID number for frames and lines !

Hi, I hope you are fine. I would like to share with you the shortcomings I have seen over time. and I ask for help for problems I need some help with. I do not want crowds by opening more than one topic. thank you.

First Feature: Can you add ID number for frames. colors alone do nothing.

I marked it roughly in the sample image. Mause on hover: It can be very useful to see the ID number of the line / frame by pressing a key such as ALT, SHIFT on the keyboard.


best regards

This post has been edited 9 times, last edit by "alicanyildiz" (Jul 1st 2020, 9:20pm)


Tuesday, June 23rd 2020, 11:29pm

Stair Treads ! - help

I'm stuck on a step. I used the same tripot height in all scenes. I managed to position 1 lower and 1 upper scene to the right place. There is no problem with the hotspots of the same aligned scenes while going through the scenes below. but if I go up again: the positions of all the other scenes except for the 1st scene are deteriorating. I can not solve.


thanks. best regards


Sunday, June 28th 2020, 9:15pm

invisible lines. - BUG

I can't fix the lines I can't see. I have to start the whole project from scratch. all reference points. all 3d illustrations.

This post has been edited 2 times, last edit by "alicanyildiz" (Nov 23rd 2020, 11:49pm)


Monday, June 29th 2020, 10:06pm

Nothing I marked in the photo is not working.
hi, Nothing I marked in the photo is not working.

I prepared a project with 170 scenes. Difficulty exhausted me. I started from scratch many times. After being published, the menu does not work. arrows are not working. why? Isn't it active after rendering? All of the problems I face now bother me a lot.

This post has been edited 3 times, last edit by "alicanyildiz" (Jul 1st 2020, 6:54pm)


Wednesday, July 1st 2020, 6:16pm

I can't import a new scene. not working. the page does not respond.

hello developer.
I imported the project I created with krpano Vtour with everpano. When converting from Raw to jpg, I realized that 1 scene was missing. but I finished the project. I tried putting the scene into the project with codes in everpano, but I failed. I originally imported the Spherical panoramic image (jpg) into the EVERPANO program. I gave references. and I got a render from scratch. The program works healthy in preview. works healthy in the program. However, it does not work under any circumstances after rendering.

I use google translate. Sorry for the translation errors.


Sunday, July 12th 2020, 12:01pm

We are waiting for new update. thanks

This post has been edited 1 times, last edit by "alicanyildiz" (Nov 23rd 2020, 11:50pm)



Posts: 18

Location: France

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Friday, July 31st 2020, 1:54pm

I am very sharing this informations too.

Probably best way is to create a new post for each case.

1°/ Add ID number for frames. is very great idea !
With 2 or 3 cubic rooms program could be an answer.
But with a complete house, and complex or small interiors the only colors are difficult to work with.
This is an very great idea, very helpfull and improve productivity, less time and more easy to work. *thumbsup*

Please add it asap. *squint*
2°/ Stair
How can we work with different levels when there are stairs. I meet same problem too.

3°/ - Can't work witt invisible lines.
Not sure to understand about your problem.
But I met a problem with lines a created in the scene A, and the scene B don't display me all of my vertical lines.

4°/ Nothing I marked in the photo is not working.
During two or three projects i met this same problem, impossible to click on it.
After closed my webbrowser and the testingserver.exe and re-launch testingserver.exe i had access to the different scenes.
Could be a way for you too ?
5°/ Can't import a new scene.
This is a know problem we have the information (officialy).

With small project it's doesn't matter. With big project it's a big disaster.
But if this problem could be solved it will be great.

Jordy, E3 is great idea.
But I share the impression/feeling of alicanyildiz.
Have to consolid for Windows, first step. And try your beta on Windows first.
With 1.20Kr + Navigator plugin + E3 this is not a low cost software.
Program can't stay a one-man software.
We need a true after-sales support.
For this moments I spend a lot of time trying to make it work :
. I can't recommand it
. Projects I promised to my customers (from dec.2019) are still waiting and all of them will be closed soon because of problems and spend time to work on it.
Today I am seriously taking a look about MatterP. *confused*

This post has been edited 1 times, last edit by "996-Yves" (Jul 31st 2020, 2:27pm)


Friday, November 6th 2020, 11:49pm

I bought this program in May 2020. They have not responded at all regarding errors since the date I received it. I had version at the time of purchase and no other updates have been released yet.

For a long time I thought they would answer. but there is no answer yet.

I sad.

best regards

This post has been edited 1 times, last edit by "alicanyildiz" (Nov 23rd 2020, 11:50pm)



Posts: 342

Location: La Ceja, Colombia

Occupation: photographer

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Saturday, November 7th 2020, 6:29pm

we are all the same. Waitingggggg
But the hopes are lessss every day.



Posts: 52

Location: Iran

Occupation: Tehran,Alborz,nazarabad,

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Thursday, January 21st 2021, 4:21pm

development resources are very slow

we are all the same. Waitingggggg
But the hopes are lessss every day.

Hello to all
I bought this software and I think it still has many problems.

This software works with images inside a room and nested with difficulty.

When we enter another room, all the lines and colors overlap and mix and the size of the rooms changes with the horizontal line.

I started from scratch 7 times to create a project but did not succeed.
I saw all the YouTube videos about this software and I think there are many software problems.
With 12 years of experience in virtual tour production, I think the vendor of this software should create a support team and develop it.
The value of customer retention is enormous.

When we see artists who are dissatisfied with this software, others are not advised to buy.
I am dissatisfied with my purchase because training and development resources are very slow and scarce.
*attention* *attention*