Gyro not working anymore on Safari iPhone iOS 14

  • Hi

    We have a tour made in krpano 1.19.
    Gyro worked on Safari iOS12, but now on iOS14 it does not work anymore.

    I tried to update the tour to krpano 1.20.8
    I just copied all files from to plugin-folder to the plugin-folder of the existing tour (overriting existing files).
    But it did not help, gyro still does not work.

    What do I do wrong?

    Kind regards
    Alain

  • Yes it is https.
    Meanwhile on one iPhone iOS 14.5 it works.
    On another iPhone iOS 14.5 it does not work.

    Maybe I have to enable Gyro on the other iPhone?
    But does anybody know where to enable it on iOS 14.5?
    They have moved it again, I can't find it anymore.

  • Hi,

    maybe have you declined the gyro usage once?

    I think iOS doesn't ask again in this case.

    In this case you need to delete the browser cache for the related website:
    - ho the Settings on your iOS device
    - select Safari
    - then the Advanced submenu
    - then Website data
    - search for your wesite url
    - clear the data
    - then quit Safari and try you tour/gyro usage again

    Best regards,
    Klaus

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