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Issue (unresponsive page) in embedding iFrame into panorama

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guidosim

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Friday, June 11th 2021, 9:51am

Issue (unresponsive page) in embedding iFrame into panorama

Hi,
we are experiencing several issues when embedding iFrames.
We are getting an 'unresponsive page' error (check attached images)
In particular we experience issues with these content providers:
- Google Forms
- Vimeo player (severe flickering; check attached image)
- Gotomeeting webconference (check attached image)
Issue is present on all the browsers on which we tested (Windows/Chrome, Windows/Edge, Windows/Firefox, MacOS Catalina/Safari).
Do you have any advice on how to mitigate this issue? Is 1.21 addressing this issue?
Thanks a lot and regards, *smile*
Guido

- https://ibb.co/5ThVt4T
- https://ibb.co/k2kGRWf

klaus.krpano

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Wednesday, June 16th 2021, 10:44am

Hi,

technically an iframe is just an iframe, and the css3d rendering is also fully done on the browsers/system side, so there is nothing how krpano could involved here...

That means the problem for an 'unresponsive page' might be located somewhere else...

Best regards,
Klaus

guidosim

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Thursday, June 17th 2021, 1:41pm

Quoted from "klaus.krpano"

Hi,

technically an iframe is just an iframe, and the css3d rendering is also fully done on the browsers/system side, so there is nothing how krpano could involved here...

That means the problem for an 'unresponsive page' might be located somewhere else...

Best regards,
Klaus
Thanks for the answer, Klaus.
We will keep investigating the issue.
It seems to be quite tricky.
We recreated a plain 2D web page with the same iFrames and we are not experiencing the 'unresponsive page' issue that we get while embedding in 3D.
We will share the results if we feel they could be useful for the community.
Guido

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