PLEASE HELP, anyone with simmilar issues? No response from everpano support.

  • Since i've had no response from any kind of support service, could anyone here help me? Or someone from everpano Support, just for a change?

    I posted my issues in everpano's page contact form 3 or 4 days ago and so far i had no answer from anyone. The program is simply not working as it should.
    I follow the workflow and when i render the project, there is only a dollhouse model. No hotspots, no thumbnails, just the dollhouse.
    https://www.entropyca.net/everprueba/
    ^ Up here you can see one of my tests, tried uninstalling both everpano and krpano, adding and skipping steps in the process but the outcome is always the same.
    What am i doing wrong?
    COULD YOU PLEASE HELP ME??

  • Hi,

    The issue on your project is the naming system

    Renderbus.RGB_color.0003 should be Renderbus_RGB_color_0003

    The next release of everpano 3D will implement a filter name system that will skip all those characters like white spaces, non-ASCII and special characters that would cause conflict.

    Kind regards

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