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No background sound in VTour Editor

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Emmanuel-fr

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  • "Emmanuel-fr" started this thread

Posts: 13

Location: France

Occupation: Travel Photographer and Data Analyst

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1

Wednesday, December 22nd 2021, 1:08pm

No background sound in VTour Editor


Hello,



I am new here and I want to thank you all for the help I already got
by reading older posts on this forum, they’ve already helped me to
go quite far building my first pano-tour. I however have a problem
that apparently hasn’t been posted, also I’ve read quite a few
posts talking about background sound problems.



1/ I want to play a background music and I used the example:
“Background Sound” on krpano.com. Sadly, I get the following
error in the VTour Editor: “ERROR: Soundinterface Load Error:
Loading failed”. The config for the VTour Editor is: “krpano
1.20.10 and HTML5/Desktop – Chrome 32.0 – WebGL” and it all
runs on Xubuntu. However when I run the same tour thanks to the
tour_testingserver.exe on Windows 7 in Firefox Mozilla, no problem,
the music plays after I click on the tour. Conclusion: the error
message doesn’t come from a mistake in the coding, but is it a bug,
an incompatibility? Or should I add something to my xml file?


Also why “Chrome 32.0” does it mean Chrome 32 bit? That would be
strange because I have a 64 bit Xubuntu and installed on it Chrome 64
bit, and I believe that I have downloaded the 64 bit Linux version of
krpano.



2/ I also noticed that on the VTour Editor, I don’t have a “full
screen” button on the display panel (I have to click right on the
screen and then choose “full screen”, while with the
tour_testingserver.exe, I have a “full screen” button on the
display panel. Is it also a compatibility issue with Chrome?



Note: I have checked that I have the latest version of Chrome
installed.



Per advance thanks for your help!
Emmanuel


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Emmanuel-fr

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  • "Emmanuel-fr" started this thread

Posts: 13

Location: France

Occupation: Travel Photographer and Data Analyst

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2

Thursday, December 23rd 2021, 9:53am

I've tried with the new version of krpano, that is: 1.20.11 64bits for Linux, and the same problems occur: no sound and no full screen button in the control bar when using the VTour Editor.
Have a great holiday people!

klaus.krpano

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Thursday, December 23rd 2021, 12:18pm

Hi,

the 'krpano Tools' application is a HTML5-app that runs on NWJS:
https://nwjs.io/

That's a framework for making desktop applications and made out of Chrome and Node.js.
That means it has a standalone Chrome browser build inside it. Whatever Chrome is installed on the system doesn't matter.

The Linux version still uses a very old NWJS version with Chrome version 32 and that old Chrome browser has several limitations, like the limited media format support.

That means theses problems are related to the old Chrome and old NWJS versions and not related to the tour itself.
For future krpano version the NWJS usage has been already removed, then a better alternative will be used.

Best regards,
Klaus

Emmanuel-fr

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4

Wednesday, December 29th 2021, 11:38am

Thank you very much Klaus for your reply.
Kind Regards,
Emmanuel

Emmanuel-fr

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  • "Emmanuel-fr" started this thread

Posts: 13

Location: France

Occupation: Travel Photographer and Data Analyst

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5

Saturday, January 7th 2023, 4:47pm

Hi Klaus,
Do you know when the future version of krpano where the NWJS usage will be replaced by a better solution will come?
Kind Regards and Happy New Year!

Emmanuel

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