FATAL_ERROR - xml parsing failed! - krpano HTML5 Viewer

FATAL_ERROR - xml parsing failed!

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image360

Fortgeschrittener

Beiträge: 215

Wohnort: Austin, TX and Chicago, IL

Beruf: Photographer

Freitag, 12. November 2010, 21:39

FATAL_ERROR - xml parsing failed!

I'm getting this message when I try to view a tour on the iphone, it's ONLY showing up on the iPhone, works from desktop, in Chrome, IE, Firefox and Safari. The XML is based on the new VTour multires droplet with a few initial changes, added a splash screen to the first scene, along with the scale 16:9 mask and made a few small changes to the way the thumbnails appear.

At first it was working on the iPhone, but then I added an "alturl" and a "devices="desktop" to a plugin and it somehow got broken. Remains broken after commenting those out.

Can anyone see why it's failing on the iPhone?

http://www.robertharshman.com/john-wood/tour.html

Robert

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klaus.krpano

Administrator

Beiträge: 13 499

Freitag, 12. November 2010, 22:50

Hi,

you are using an iPhone with an iOS 3.* or?

this iOS version is very (maybe too) sensitive for xml errors,
when there are non ascii characters without character set definition it stops xml parsing,

the easiest solution should be to open the xml and save it again in UTF8 format,
then it should work,

best regards,
Klaus

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VN2009

Profi

Beiträge: 1 336

Wohnort: Duluth MN

Freitag, 12. November 2010, 23:15

i just had a similar issue. i have all my plugins on my skin.xml file at this point I only had 2 of them and they were coded right no xml issues. When checking the tour in safari i got this error. it worked in IE and Mozilla. All I did was remove <include url="skin.xml"/> from my main pano. saved it. refreshed the safari brouser. obviosly the 2 skin pieces were gone. added the same line back. saved and refreshed and it loaded with out error. I never even really changed anything. Almost like it got a bad read, cahced it and would not let me move on.

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image360

Fortgeschrittener

Beiträge: 215

Wohnort: Austin, TX and Chicago, IL

Beruf: Photographer

Samstag, 13. November 2010, 00:00

Still not working

I'm using NotePad++ as my XML editor, changed the new document default to UTF-8, copied the existing XML into it and saved it. Uploaded that, guess it's in UTF-8 format, not sure how to tell that, but it's still not working for me, perhaps a cache issue. Tried clearing the cache, still no luck.

And I'm using iOS 4.1 on a 3GS phone.

Has anyone else been able to test this on an iPhone or tablet?

Regards,

Robert

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Jarredja

Profi

Beiträge: 1 058

Wohnort: LA

Samstag, 13. November 2010, 00:34

I am trying but I can't seem to establish what I have tested and what I have not. I am trying to sub in my images to test but it proves difficult. Have you cut it down to a few scenes to see if you can narrow it down that way?

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Jarredja

Profi

Beiträge: 1 058

Wohnort: LA

Samstag, 13. November 2010, 00:58

Can you try removing the "&" sign.

in "12th & State St."

FOR TESTING PURPOSES

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image360

Fortgeschrittener

Beiträge: 215

Wohnort: Austin, TX and Chicago, IL

Beruf: Photographer

Samstag, 13. November 2010, 01:06

Jarredja, you got it!

Thanks!

Jarredja

Removing the "&" fixed it, all better now.

Thanks again!

Robert

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Jarredja

Profi

Beiträge: 1 058

Wohnort: LA

Samstag, 13. November 2010, 01:14

Glad to help. Now what will you do about the symbol? I guess there are other ways to display it???

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Jarredja

Profi

Beiträge: 1 058

Wohnort: LA

Samstag, 13. November 2010, 01:20

Just so you know, I was looking at the xml via Safari and it showed the line that had the error. It just took a bit of thinking to realize the error. As you scroll down the page, it had a "whitespace cannot be here" or something like that. I looked right over it several times. I may try using Safari with the developer tools again for debugging.

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image360

Fortgeschrittener

Beiträge: 215

Wohnort: Austin, TX and Chicago, IL

Beruf: Photographer

Samstag, 13. November 2010, 02:28

Good Insight and "&" = and

Thanks for the insight into figuring out the issue, sounds like a very good aid when faced with an xml error.

And, for now I've just changed the "&" to and, perhaps not as pretty, but it works.

Regards,

Robert

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klaus.krpano

Administrator

Beiträge: 13 499

Sonntag, 14. November 2010, 20:07

Hi,

when you use & instead of & it should work,

btw - to test a xml for validity just open it direct in a desktop browser,

best regards,
Klaus

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goee

Anfänger

Beiträge: 20

Wohnort: Bangkok, Thailand

Beruf: 360 Virtual Tour Production, Commercial Photographer

Freitag, 6. April 2012, 17:05

Hi

I also have the same issue. I try to save the file as UTF-8 on note pad and remove all "&" symbols. But still not work and it happen with all pano in my site.

http://www.pano360.in.th/

Please help!

Thanks you guys in advace

p.s. I test on iphone4 IOS5.1

PANO360.IN.TH | VIRTUAL TOUR PORTFOLIO | FACEBOOK | GOOGLE+

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sachagriffin

Meister

Beiträge: 1 857

Beruf: Virtual Tours - Photography - Krpano developer

Freitag, 6. April 2012, 18:29

to test a xml for validity just open it direct in a desktop browser

to test a xml for validity just open it direct in a desktop browser,

to test a xml for validity just open it direct in a desktop browser,

Use chrome:

http://www.pano360.in.th/pano/noble_cube…ble-include.xml

error on line 6 at column 96: Attribute alpha redefined

Zitat von »goee«

Hi

I also have the same issue. I try to save the file as UTF-8 on note pad and remove all "&" symbols. But still not work and it happen with all pano in my site.

http://www.pano360.in.th/

Please help!

Thanks you guys in advace

p.s. I test on iphone4 IOS5.1

KRPano Developer: Portfolio ::Gigapixel Tagging Solutions - Porfolio 2 :: Facebook :: Twitter :: reddit.com/r/VirtualTour

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goee

Anfänger

Beiträge: 20

Wohnort: Bangkok, Thailand

Beruf: 360 Virtual Tour Production, Commercial Photographer

Samstag, 7. April 2012, 00:23

Zitat von »sachagriffin«

to test a xml for validity just open it direct in a desktop browser

to test a xml for validity just open it direct in a desktop browser,

to test a xml for validity just open it direct in a desktop browser,

Use chrome:

Hi

I also have the same issue. I try to save the file as UTF-8 on note pad and remove all "&" symbols. But still not work and it happen with all pano in my site.

http://www.pano360.in.th/

Please help!

Thanks you guys in advace

p.s. I test on iphone4 IOS5.1

Thanks a lot for your help. ;-)

PANO360.IN.TH | VIRTUAL TOUR PORTFOLIO | FACEBOOK | GOOGLE+

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mao.cancun

Anfänger

Beiträge: 6

Dienstag, 5. März 2013, 17:08

FATAL_ERROR - xml parsing failed Solved!

You need to open the file in Safari and force the option by pasing the parameter ?HTML5=prefer, that should force to use the HTML5 interface and show the error if there is one. I recommend Safari because that's the browser used by iOS.

I had an error related to writing -- after  (between comments) and a & sign as well.

Regards

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360Dave

Anfänger

Beiträge: 9

Mittwoch, 15. Mai 2013, 19:23

Just an FYI....I was having this issue and, for the life of me, I could not find the character problem. So, I pasted my xml code into this website:

http://www.xmlvalidation.com/

and, voila, it showed me exactly what the problem was. HTML5 is so needy.

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FATAL_ERROR - xml parsing failed!

FATAL_ERROR - xml parsing failed!

Still not working

Jarredja, you got it!

Good Insight and "&" = and

Zitat von »goee«

Zitat von »sachagriffin«

FATAL_ERROR - xml parsing failed Solved!

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