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1

Wednesday, November 17th 2010, 3:32pm

"Thumb error" on Ipad

Hello,

I did a Panorama tour with MAKE VTOUR Droplet. When I read it on the computer everything is fine but on the Ipad I have an error message :"thumb error".
I can see the different thumbnails but they are not usable. Does someone know what happen?
Thank you.
Boris.

2

Wednesday, November 17th 2010, 3:46pm

Hi,

do you have an screenshot or link?
the message "thumb error" would be very strange...

best regards,
Klaus

3

Wednesday, November 17th 2010, 4:21pm

Hello,

Thank you for your quick answer.
You can check it at this adress:
http://www.boris-joseph.com/panostest/vtour/tour.html
The problem is only on the Ipad.
Thank you.
Boris.

4

Wednesday, November 17th 2010, 4:41pm

Hi,

I think the file/folder name "Pano Extérieur.tiles" could cause the problem:

Source code

1
<scene name="scene_Pano Extérieur" title="Pano Extérieur" onstart="" thumburl="Pano Extérieur.tiles/thumb.jpg">


can you try to replace the é with an different character in the folder name and in the xml,

best regards,
Klaus

5

Wednesday, November 17th 2010, 6:23pm

Hello,

Ok I did it. I am at home and I don't have Ipad with me. I will be able to test it tomorrow only.
Thank you.
Regards.
Boris.

6

Thursday, November 18th 2010, 11:05pm

Hello,

Thank you for your help. Now it is working.
Regards.
Boris.