Massive Problems with soundinterface.js and videoplayer.js - I NEED HELP!

Hi there,

I´m almost driving crazy here with the html5-soundinterface and videoplayer. During the last three days I tried to find the correct (path)code to implement sound and video into my html5-tours, but I keep getting these messages:

ERROR: soundinterface - loading of sounds/jingle.mp3 failed!
ERROR: videos/video.mp4 - loading video failed!

The weirdest thing is that it sometimes work and other times not If it works it just takes a slight change somewhere in the XML-Code at any place and I get above error-messages

Here´s the code I use:
Soundinterface

<plugin name="soundinterface"
 url="soundinterface.js" 
 rootpath="sounds" 
 preload="true" 
 keep="true" />


 <action name="play_audio"> 
 playsound(jingle,sounds/jingle.mp3,0); 
 </action>

Videoplayer

<hotspot name="video" style="hotspot" ath="100" atv="0" onclick="action(play_video)"/>	
		
		<action name="play_video">
				addplugin(video);
				set(plugin[video].url,videoplayer.js);
				set(plugin[video].videourl,videos/small.mp4);
				set(plugin[video].align,center);
				set(plugin[video].loop,false);
				set(plugin[video].onvideocomplete,removeplugin(video));
		</action>

I did try really every possibilty to set the correct path, but I keep getting the error-messages.

Here´s what I tried so far:
Videoplayer

...videourl,%SWFPATH%/videos/small.mp4
...videourl,'%SWFPATH%/videos/small.mp4'
...videourl,% BASEDIR%/videos/small.mp4

Soundinterface

... rootpath="sounds"
... rootpath="%SWFPATH%/sounds"
... rootpath="%SWFPATH%/sounds/"
playsound(jingle,jingle.mp3,0); 
playsound(jingle,sounds/jingle.mp3,0); 
playsound(jingle,%SWFPATH%/sounds/jingle.mp3,0); 
playsound(jingle,% BASEDIR%/sounds/jingle.mp3,0);

And the million dollar question is: What the heck is wrong with these plugins The Flash-versions never made any problems if the path is correct. I tried all last versions without any luck. Sometimes it works, sometimes not. And I just can´t figure out a system behind the working ones.

Desparet regards
Nupsi

Thanks for your reply, sachagriffin!
I did try it that way several times, without success. The error-message just keeps coming. Curios thing is that if I set the rootpath to "sounds" the error-message keeps looking like this:
ERROR: soundinterface - loading of jingle.mp3 failed!

but I guess it should look like this:
ERROR: soundinterface - loading of sounds/jingle.mp3 failed!

because the path to the "jingle.mp3" has been set to "sounds/jingle.mp3" with the rootpath-tag?!? I just don´t get where or what the problem is. I tried different mp3-files which all worked fine in the flash-version without any luck.

Best regards
Nupsi

hehehe...and I'm really thankful for your help! But like I said, I tried every known variety of rootpath, swfpath, ../, basedir etc.
The flash-version uses the same XML with the exact same path-settings and works just perfect.
Are there maybe any known restrictions to what format/bitrate a mp3-file and/or video must have to work with the html5-version of krpano?

Thanks and best regards
Nupsi

I´ve attached the tour as a zip-file, including the hierachy, XML, html and swf-file. The pano itself, the mp3-file and the video were far to big. Sizelimit here is 300kb. But the preview.jpg is included and you can put any mp3-file inside the "sounds"-folder, it won´t work. I tried about 20 mp3-files without success. Oh....the krpano.js is´nt included, for obvious reasons Just put yours there and rename it to "tour.js". The version I used last was 1.0.8.14 build 2011-10-11.

Thanks a lot and best regards
Nupsi

nosound.zip

Hey Sacha,

this helps a lot! At least I know there has to be something wrong with either my files or, what I guess, my krpanoiphone.js. I'll download a fresh copy tomorrow and hopefully that will solve the problem.

Thanks again for you help and best regards!
Nupsi

Hey again,

it seems that the krpanoiphone.js was´nt the problem, but the htaccess. Somehow I can´t get streaming-formats like mp3 or mp4 to work with krpanoiphone when they´re placed in password protected folders. Curios thing is that the flash-version streams those formats just perfect from within the same folders Strange....really strange

But thanks a lot for your help, Sacha! It probably would have take me a lot more time (and strokes) to solve this problem without your help and your online-example!

Best regards
Nupsi